Columbia Ford Kia

Fast, efficient and unwavering attention to detail The Gates Group delivers with outstanding service and customer care. I have bought several vehicles from them and each time has been an enjoyable ex The Gates Group delivers with outstanding service and customer care. I have bought several vehicles from them and each time has been an enjoyable experience. The dealership is an hour and half away but worth every mile of the drive. On this most recent purchase, Mr Denny Gates took a personal interest and asked what I was looking for. I told him and less than 24 hours later he had what I was looking for and it was priced well under budget. From there, Mr Eric Gates finished the transaction in less than 48 hours and even met me after hours with my paperwork. Once again, a home run for Gates Group. More

Purcased a new Ford 150 Lariat and accessary package. I was very satisfied with the service provided at Columbia Ford Kia . They were helpful in everyway and always made me feel like we were there most im I was very satisfied with the service provided at Columbia Ford Kia . They were helpful in everyway and always made me feel like we were there most important client. Would highly recommend using them. Thank You Ralph and Chris in sales and to the service department great job start to finish. Johnkrekorian More

Great service Repairs were done as promised and kept me informed throughout the entire process. Cost was quoted accurately prior to completing the work. Staff wer Repairs were done as promised and kept me informed throughout the entire process. Cost was quoted accurately prior to completing the work. Staff were very nice and professional More

routine oil change My oil change was done in a fairly timely manner and they performed a thorough check of my car. I was satisfied with my service. My oil change was done in a fairly timely manner and they performed a thorough check of my car. I was satisfied with my service. More

Always a pleasure This is the 3rd car I have purchased at Columbia Ford. My daughter just purchased her second car there. Columbia ford is a great dealership with empl This is the 3rd car I have purchased at Columbia Ford. My daughter just purchased her second car there. Columbia ford is a great dealership with employees you can trust! More

Second purchase 😀 This was my second purchase from Columbia Ford/Kia my first experience was great and my second one EXCELLENT couldn't have ask for a better salesman J This was my second purchase from Columbia Ford/Kia my first experience was great and my second one EXCELLENT couldn't have ask for a better salesman John Senick was kind,understanding very knowledgeable and with all his kind words made me understand a lot more of what I needed, he went out of his way to make sure I was happy and satisfied with my new purchase. I will give him a 5 star review. Thank you again John and all of you guys involved in the process once I have made my decision the paper work was done in a matter of minutes just excellent care. I WOULD recommend Colombia Ford/Kia to everyone!!!! More

Peaceful ... Was having a stressful day running around to various unplanned appointments, I actually arrived 1/2 hour early to my scheduled appointment and was gre Was having a stressful day running around to various unplanned appointments, I actually arrived 1/2 hour early to my scheduled appointment and was greeted with a friendly smile and "how can I help you" by Rachel. She took my information and told me to have a seat in the waiting room or café. I thought I would have to wait-out the extra 1/2 hour, but somehow she managed to get my car in immediately. The time I spent waiting for my car to be serviced was less than expected and served as a much need "down" time for me personally. Love the café and lounge with the fireplace, which by the way was stoked and toasty warm. More

Rear brake pads, rotors, calipers, wheel bearing, oil change I called on Monday before New Years and they had me come in at 7:30 on New Years's eve day. I brought in my car and they were able to give me a compl I called on Monday before New Years and they had me come in at 7:30 on New Years's eve day. I brought in my car and they were able to give me a complimentary ride home. The job was done and I came back at 4:30 the same day and got my car back. Everyone was friendly and the work was done properly. It was expensive but I'm told that what was done was expensive from other people. I felt the price was fair. Thank you for your excellent service. More

Purchased a new car Great experience buying a new car again! Everyone is really great to deal with here. Always a pleasure to work with and always get questions answere Great experience buying a new car again! Everyone is really great to deal with here. Always a pleasure to work with and always get questions answered or issues taken care of. More

New Car Purchase Ralph Torres helped me with my purchase. He was very patient and understanding during the process of me choosing a new vehicle. He went out of his w Ralph Torres helped me with my purchase. He was very patient and understanding during the process of me choosing a new vehicle. He went out of his way to be sure that I was completely satisfied. After deciding on the vehicle that was best for me, everyone at the dealership made the process very easy. More