Columbia Ford Kia

Wonderful Experiance Not the first car bought with John's help. Will return again and again.... A+ customer service. John has for years been our salesman. Always there bef Not the first car bought with John's help. Will return again and again.... A+ customer service. John has for years been our salesman. Always there before, during and after the sale. All of the Columbia Ford team is prompt, courteous and so friendly. The facility is always clean and inviting. No pressure More

2015 escape Getting my new escape was easy. Aaron was friendly and great to work with. He made sure I got the best deal possible on my new car. Getting my new escape was easy. Aaron was friendly and great to work with. He made sure I got the best deal possible on my new car. More

Smooth new F250 purchase Mike Howard, Jimmie Bletsch and Eric Gates, the sales/finance team, were very easy to work with without hard sales tactics. They provided the facts an Mike Howard, Jimmie Bletsch and Eric Gates, the sales/finance team, were very easy to work with without hard sales tactics. They provided the facts and associated costs and reasonable trade-in offer which made the transaction very smooth and an enjoyable experience. More

Prompt and courteous Service department continues to be great. I have recommend the dealer to friends for purchase and service. Clean and unique atmosphere. Thunderbird c Service department continues to be great. I have recommend the dealer to friends for purchase and service. Clean and unique atmosphere. Thunderbird cafe always had great breakfast for the price More

Awesome!!!! Thank you Anthony McCormack, Jimmie Bletsch, and Eric Gates. I truly enjoyed my experience at your dealership purchasing my new F150. I would highly r Thank you Anthony McCormack, Jimmie Bletsch, and Eric Gates. I truly enjoyed my experience at your dealership purchasing my new F150. I would highly recommend you guys to anyone I know you guys are AWESOME!!!! More

Great Experience Friendly, no-pressure, knowledgable Bought a new car and they listened to what we wanted and needed for a car and our budget. Would buy from there Friendly, no-pressure, knowledgable Bought a new car and they listened to what we wanted and needed for a car and our budget. Would buy from there again. More

tire trouble The service was great as usual and my only concern is that I was quoted 165 over the phone and to my surprise when I arrived the charge was 200 dollar The service was great as usual and my only concern is that I was quoted 165 over the phone and to my surprise when I arrived the charge was 200 dollars. This has never happened before to me. Normally the price quoted is the exact price. The amount of the tire was not what I wanted to pay. I could have gotten a cheaper tire elsewhere and paid for the diagnosis. More

No pressure just friendly service Just leased my second F-150 with Columbia Ford. This was one of the best experiences I’ve ever had either leasing or buying a vehicle. From the time m Just leased my second F-150 with Columbia Ford. This was one of the best experiences I’ve ever had either leasing or buying a vehicle. From the time my wife and I were greeted upon entering the dealership through the completion of all the paperwork Columbia Ford has been top notch. Our salesman Steve Murphy was fabulous he listened to what we were looking for and never tried to push us in a different direction and ultimately came through with the right deal on the truck we were interested in. Eric Gates did our closeout paperwork quickly and never push us to take the typical last minute closing items as a courtesy he made us aware of our options at closing but that was it when we showed no interest in adding additional cost to the deal. I have bought over 6 New Fords since the last time I purchased a vehicle from Columbia Ford and I can honestly say they treat their customers better than most of the dealerships in Eastern Connecticut and hold a good inventory of vehicle choices. I currently plan to keep my business with Columbia Ford for my next Ford whenever that may be. More

Oil Change Heaven I took the car in for a tire rotation and oil change. The convenience of scheduling service on-line is absolutely the best. The lounge and cafe are su I took the car in for a tire rotation and oil change. The convenience of scheduling service on-line is absolutely the best. The lounge and cafe are superb as are the people. Lots to do while waiting for your car. More

Good Deal I recently purchased a truck from Columbia Ford. This was my first visit to this dealership. I was very impressed with the relaxed atmosphere. When I I recently purchased a truck from Columbia Ford. This was my first visit to this dealership. I was very impressed with the relaxed atmosphere. When I first got there I wasn't quite sure what I wanted. My salesman Matt Milici was very professional putting up with my indecisiveness. Anyway I walked out of there with a great deal and I'm very happy with the truck. After a week I found a problem with the truck. I went back to the dealership today and talked to Matt and Chris Ledoux. They are going to fix the problem for me! This is the way it should be. Not forget about you after the sale. My wife will be looking to replace her vehicle in the fall. It's a little bit of a trip but we .will be back thanks! Bob Teslof More