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Columbia Ford Kia
Columbia, CT
4,119 Reviews
Thank You for choosing Columbia Ford Kia to fulfill your automotive needs. When it comes to depending on an organization you can trust, we understand how difficult it can be to find. We are honored that you have chosen us. Our goal is to service you and your automotive needs, whether it is purchasing a new or used car or truck, having your vehicle reconditioned, service and repair related issues, body work, or your need for parts and accessories for your current vehicle. We want you to be able to come to one place where you can feel comfortable, and be treated like a friend, not a number.
Our facility has been newly renovated with you and your convenience being our utmost concern. Its exterior design is geared to accommodate efficiency as well an eye-pleasing atmosphere. Our interior houses friendly, helpful, and capable employees ready to welcome and assist you with any questions or concerns you may have. Our unique showroom will entertain and interest you, as well as display our fine automobiles.
Welcome to the Columbia Ford Kia EXPERIENCE -- where we will do everything in our power to earn and retain the trust you have placed in us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,119 reviews
May 19, 2026
The service was on what I requested was done. Everything went very well. Thank you for the complimentary shuttle to and from my home. Everything went very well. Thank you for the complimentary shuttle to and from my home. More
by JoeJr
Employees Worked With
May 18, 2026
Great Communication and Friendly Service Long time customer with this dealership and will continue to be. Thank you Mike and everyone for always creating a great experience. customer with this dealership and will continue to be. Thank you Mike and everyone for always creating a great experience. More
by kphelps0609
Verified CustomerEmployees Worked With
Mike
May 18, 2026
Switching to another one this one is very disappointing every visit is worse and worse every visit is worse and worse More
by yvdoviaw
May 17, 2026
Purchased my second Explorer from Columbia Ford. Two separate sales executives (the first one retired), same great experience. Two separate sales executives (the first one retired), same great experience. More
by tgkirby
May 17, 2026
All good! I have no complaints about anything concerning my surgery or care post op. From the early morning sign in, the pre op prep, and the recovery prior to I have no complaints about anything concerning my surgery or care post op. From the early morning sign in, the pre op prep, and the recovery prior to release all went well. The follow up appointments with Kelly have been very good. More
by marcarkids
May 16, 2026
After working with Jimmy for two days, told him I was going to call back with a credit card to put a down payment to hold the car and he let the car get sold out from under me. ("Just so you know local c going to call back with a credit card to put a down payment to hold the car and he let the car get sold out from under me. ("Just so you know local customer came down and scooped that Jeep" Didn't have the courtesy to call me, he waited until I called him back that same day and then told me. Shady and clearly doesn't care about the customers. I would go else where!!!! More
by sracioppa
Employees Worked With
May 16, 2026
very good did what I needed to have done and provided me with transportation to and from my home. with transportation to and from my home. More
by JoeJr
Employees Worked With
May 15, 2026
Great customer service. Fantastic communication skills. The employees are friendly and respectful. They are also efficient and effective. Would highly recommend. Fantastic communication skills. The employees are friendly and respectful. They are also efficient and effective. Would highly recommend. More
by ChadW
