Columbia Ford Kia - Service Center

Wow! Awesome, incredible and fantastic! I can't say enough about this dealership. My car went is with an awful sound coming from the front of my car and a Awesome, incredible and fantastic! I can't say enough about this dealership. My car went is with an awful sound coming from the front of my car and a horrible grinding noise. Since I was local they have a new service where they come and pick up the car and drop it off when completed. This was so helpful and is another great service they provide. From the time my car was put in for service to the time it was dropped off I received messages and phone calls to inform me of the progress and repairs needed. What impressed me the most was the professional diagnosis of the repairs needed and gave me all the options to make an educated decision of what works for my safety, budget and timeline. No scare tactics, no pressure and didn't talk down to me. Just gave it to me straight. When I explained that I needed to be doing a lot of long distance trips they let me know what would be best for my situation. I agreed, they let me know the time frame and when my car would be completed. The communication was the best I have ever received in all my years of owning a car, truck or hotrod. When my car was delivered they were so nice, made sure I received my paperwork and let me know if I needed anything or had any questions to call them. I was so excited that I got in my car right away and it drove like a dream! Just like the first day I got it. Well done Columbia Ford Kia... well done. Thank you again for a job well done. More

Welcomed me as soon as I arrived, very helpful and quick service! Clean waiting area and very welcoming everyone who passed by that worked there seemed very nice. service! Clean waiting area and very welcoming everyone who passed by that worked there seemed very nice. More

The service experience was very nice. Vehicle was picked up at my house on time. Service was performed in a timely manner as well and then the car was dropped back off on time. Vehicle was picked up at my house on time. Service was performed in a timely manner as well and then the car was dropped back off on time. More

Everyone in the Colombia ford team are very professional. They are knowledgeable and answer every question I have had. They are knowledgeable and answer every question I have had. More

We love this dealership! Everyone is so nice and easy to deal with. We are on our second lease and will continue using this dealership Everyone is so nice and easy to deal with. We are on our second lease and will continue using this dealership More

Fast efficient great priced oil change. Comfortable clean waiting area with internet, and charging station made the wait time fly by. Friendly knowledgeable service adviser. Comfortable clean waiting area with internet, and charging station made the wait time fly by. Friendly knowledgeable service adviser. More

One of the best dealership I’ve ever visited I come from Meriden to Columbia to have both my vehicles serviced. Meriden to Columbia to have both my vehicles serviced. More

Attention to details. This dealership does not miss a single beat. Keep up with the great work and thank you, guys!! This dealership does not miss a single beat. Keep up with the great work and thank you, guys!! More

Always great service here! Will always bring my car here for servicing! So happy it is so close to home!! Will always bring my car here for servicing! So happy it is so close to home!! More

I am a Fleet Maintenance Manager of a Transit Agency in Southern CT. I had a Transmission repaired in one of my All-Wheel Drive Transits and the repair was done in a timely fashion and excellent. The servi Southern CT. I had a Transmission repaired in one of my All-Wheel Drive Transits and the repair was done in a timely fashion and excellent. The service manager and staff are great to do business with. It is refreshing in this day and age to deal with such a great team who does what they say they are going to with Professionalism and Excellence. I will not hesitate to bring any of my Fleet vehicles here for my warranty or any other work. It's well worth my hour drive from Hamden not to deal with what I was dealing with other Ford Dealers closer to my shop. ' More