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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,318 Reviews

1,318 Reviews of Columbia Ford Kia - Service Center

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February 15, 2024

Always a pleasure to work with this dealership - they take customer service to new levels!! More

by marionspaulding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Handfield
February 13, 2024

All service personnel were professional and courteous. Work was done on time and to my satisfaction. More

by Richb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Dupont
February 12, 2024

great service. always confident with their work. will always come here for any work that i need done More

by gs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Very Cordial and helpful. Explanations of work done were detailed. They listened to my concerns and answered the questions I had. More

by ktcocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Columbia kia has the best service department that I have ever been to. Always so nice and helpful and understanding to helping the customer. More

by Chris Lamoureux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Wonderful dealership. Friendly staff in the service dept. I've been working with Andy Caldwell for several years. I can't say enough positive comments about this dealershi More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

The entire service department are top shelf lead by the best Mike. Joe took care of me today and was great to deal with. Very happy with the service department! More

by tom Crossen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Bobby is the best service advisor in the service department as far as I am concerned. More

by RMullen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

I got four brand new tires , they had my car all day so they provided me with a ride home and pick up so I didn’t have to wait. While having my car they found my windshield to be loose and needs to be repl More

by reealitie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Always the best ! ! Brian roush is the man!! Always courteous, through, knowledgeable and super acommadating More

by blee980g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.