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Columbia Ford Kia - Service Center

Columbia, CT

4.9
1,416 Reviews

1,416 Reviews of Columbia Ford Kia - Service Center

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March 28, 2020

Great care and follow up...having been able to work with friendly people in the sales department is important ... but knowing you have a friendly, courteous and efficient service department to back you up a More

by dlmcr
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Munkelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
March 22, 2020

Very satisfied. I had minor dings and dents on my Ford fusion and Jon Senick had Jason from an outside company fix them at a reasonable price. More

by Margo
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Senick
March 21, 2020

They were very quick to respond and fix my vehicle I They were very quick to respond and fix my vehicle I stopped the day before to show them what was going on, setup the appointment for the next day a More

by Thomas White
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
March 21, 2020

Repair of air bag light coming on The first time we were scheduled for 7:30 am, my wife and I sat in the waiting area for a long time. Finally Rachel notified us that the service techn More

by JoeJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
March 15, 2020

Great place to get your car serviced. Quick and efficient service. Knowledgeable staff that are friendly and helpful. Nice waiting room. I also bought my car here and Andy was easy to work with. Great experi More

by UconnGold13
Recommend Dealer
Yes
Employees Worked With
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
March 06, 2020

A VISIT FOR AN OIL CHANGE PEOPLE ARE ALWAYS FRIENDLY AND KNOW WHAT THEY ARE TELLING ME ABOUT MY CAR. THEY HAVE A NICE CLEAN AREA FOR ME TO WORK IN AS I WAIT OR A RIDE HOME IF More

by asposito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
March 05, 2020

Columbia ford service was very accommodating when I had an issue with my door lock freezing. They quickly scheduled me to come in even though they didn’t have any open appointments. More

by saporter65
Recommend Dealer
Yes
Employees Worked With
Joe Berube
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2020

Would use again for warranty work. Quick and professional; able to get a convenient appointment. CPO Kia, dealer was honorable to correct a improperly stored seatbelt from prep- required unbolti More

by Blind_eagle
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Berube
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Carpenter
February 27, 2020

It was our first experience at your dealership and we were very impressed with the way Jose handled our issue. We have spoken very highly to others about our experience. More

by Gjohnson37
Recommend Dealer
Yes
Employees Worked With
Jose
February 24, 2020

Great Experience I appreciate being able to schedule the service by email and quickly my questions were answered and the appointment set up. Work was done fast which i More

by Szymonik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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