Columbia Honda

Andrew is available and consultative Andrew responded quickly for appointment need for car inspection Andrew will assist with my 1993 Honda again in future as well as my 2004 Honda just serviced quickly for appointment need for car inspection Andrew will assist with my 1993 Honda again in future as well as my 2004 Honda just serviced More

My immediate family has purchased our 3 current vehicles from Columbia Honda. We have had all our service on all our vehicles done there. Very happy, no complsints. from Columbia Honda. We have had all our service on all our vehicles done there. Very happy, no complsints. More

Basically, we wanted to drive a Pilot, so they let us drive a brand new tricked out one out of the price range. We asked to see three other used ones on their website, and the guy said they would work on drive a brand new tricked out one out of the price range. We asked to see three other used ones on their website, and the guy said they would work on pulling them up. Meanwhile he just kept negotiating the price of the one we didn’t want for over an hour, then at the end told me all the others sold or they didn’t have the keys and we couldn’t see any other Pilots. We ultimately bought one of the used Pilots when we finally were able to see it the next day More

I recently had my vehicle serviced at Columbia Honda, and I wanted to recognize Andrew Silvey for providing what may be the best customer service experience I have ever received. Andrew is the definition I wanted to recognize Andrew Silvey for providing what may be the best customer service experience I have ever received. Andrew is the definition of exemplary customer service. From the moment I arrived, he was professional, knowledgeable, attentive, and genuinely focused on making sure every aspect of my visit went smoothly. He communicated clearly, kept me informed throughout the process, and treated me with a level of respect and courtesy that is becoming increasingly rare. In a world where customer service often falls short of expectations, Andrew sets the standard. If every customer-facing employee in every business approached their job with the same dedication, professionalism, and care that Andrew demonstrates, there would be little need for rating systems because outstanding service would simply be the norm. Columbia Honda is fortunate to have someone of Andrew’s caliber representing their service department. He turned what is typically a routine service appointment into an exceptional customer experience. I cannot recommend him highly enough, and I sincerely appreciate the pride he takes in his work. Thank you, Andrew, for reminding me what truly great customer service looks like. More

Great customer service and fast timely oil change Great fast easy Done No more to say fast easy Done No more to say More

Great customer service and fast timely oil change Great fast easy Done No more to say fast easy Done No more to say More

They are very prompt with their service and very respectful. Will definitely use them again. respectful. Will definitely use them again. More

They were to fix a crack in my windshield. It does not look like it was fixed, and I will need to bring it back and ask them to try again. It does not look like it was fixed, and I will need to bring it back and ask them to try again. More

I purchased a car in 2023 and the finance manager jacked up the buy rate on the loan over 3.5 points. Adding thousands on the loan. I have excellent credit and refinanced , saving thousands. The GM would no up the buy rate on the loan over 3.5 points. Adding thousands on the loan. I have excellent credit and refinanced , saving thousands. The GM would not speak to me in person when I went there to talk to him. More

Such a great experience every time! Mickey makes it painless and easy to get our car serviced!! Mickey makes it painless and easy to get our car serviced!! More