Michelle "Mickey" Lewis-Sexton

We have been customers of Columbia Honda since they opened and purchased cars through them. Due to this long relationship, we had a couple of problems, but they were dedicated to resolving the problem opened and purchased cars through them. Due to this long relationship, we had a couple of problems, but they were dedicated to resolving the problem and eventually did. As a former service technician, I know that you don't always get all things right, but if you eventually do and are professional in the process you gain the trust of your customers. Columbia Honda has done just that. We will be back as we love our Hondas! More

by Cplkling Verified Customer Verified Customer

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Oil change and tire rotation was provided in a timely manner. Staff was friendly and courteous. No issues encountered. manner. Staff was friendly and courteous. No issues encountered. More

by ottoros Verified Customer Verified Customer

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Excellent fast service. I have used them for the last 16 years on my Honda Ridgeline. I have used them for the last 16 years on my Honda Ridgeline. More

by llkleopfer@juno.com Verified Customer Verified Customer

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Always great service, with friendly team and professional service. Wouldn’t go any place else. service. Wouldn’t go any place else. More

by PHAMPTON2 Verified Customer Verified Customer

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User friendly. Would rate all of the service stops as excellent. Customer oriented with good communications. Highly recommend. Would rate all of the service stops as excellent. Customer oriented with good communications. Highly recommend. More

by jrjo1969 Verified Customer Verified Customer

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Such a great experience every time! Mickey makes it painless and easy to get our car serviced!! Mickey makes it painless and easy to get our car serviced!! More

by Kelsey.harmon Verified Customer Verified Customer

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I have never been disappointed in the service I receive and I love the cappuccino! and I love the cappuccino! More

by NLA65 Verified Customer Verified Customer

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Very poor service experience. Had an appointment to drop off vehicle on Saturday at 8:30. Called multiple times throughout day to check status of vehicle but nobody answered. Went Had an appointment to drop off vehicle on Saturday at 8:30. Called multiple times throughout day to check status of vehicle but nobody answered. Went in to dealership to check on vehicle since nobody answered the phone and was told nobody had looked at the car yet. Was told car would be looked at first thing Monday. I heard nothing Monday but Tuesday was called and told I needed a replacement battery because the battery they previously replaced was no longer under warranty. I approved the repair and was told they would call when vehicle was ready. Come Thursday, I still didn’t receive a phone call and couldn’t get a hold of anybody in the service department so I went in. Upon arrival, was told the vehicle had been ready for some time, they just never called. All in all, I waited almost a week for a pre scheduled battery change. More

by BMHUETT Verified Customer Verified Customer

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Always good service, timeliness, easy communication, they make it easy to work with the dealership make it easy to work with the dealership More

by HHHOBBS1 Verified Customer Verified Customer

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While traveling cross country I encountered AC problems. This service department got me in quickly and got me back on the road in no time. They were friendly and efficient. This service department got me in quickly and got me back on the road in no time. They were friendly and efficient. More

by Pam King Verified Customer Verified Customer

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