When we looked at the car originally it had a scratch not he bumper. We were told it would get fixed an come back in two weeks to pick it up. We came back and the body work was not done and there was another scratch on the passenger front door. We persevered and came back again a week later to a fixed car with some extra details we were not expected to pay for. It was a long process especially being 2 hours away but we wanted that specific car. We did come home and find a knick on the driver side mirror I'm assuming from the buffer. Just a reminder that neither our car or the process was perfect. We would work with them again. Beware of the smoking salesman as you walk onto the property.