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Concordville Subaru

Glen Mills, PA

Overview
Employees
Reviews
Vehicles
4.9
3,362 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,362 reviews

November 07, 2022

Great service since day one, we will always recommend to friends and family, very honest and trustworthy no complaints 5+ years! More

by tldtht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2022 -

Concordville Subaru responded

Hi tldtht, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have great day. Sincerely, Moe Laraki - General Manager

November 06, 2022

Everyone in the service center is kind, professional and knowledgeable. They all seem to really care about the customers and their cars! More

by rharad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Concordville Subaru responded

Hi rharard, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 06, 2022

Anthony was great he helped us with certain decisions about what would benefit us with the vechilcke we were interested in purchasing . He was very patient and explained everything in detail . We actuall More

by oshea238
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Concordville Subaru responded

Hi oshea238, Thank you for your 5-star review. Congratulations on your new Ascent and Forester. We are glad to hear Anthony made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 06, 2022

Thanks They we’re friendly and very helpful. John explain what they would do and what was done. More

by DSGGRAM5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Report | Print
Nov 07, 2022 -

Concordville Subaru responded

Hi DSGGRAM5, Thank you for your 5-star review. We are delighted to hear John made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 06, 2022

90 minutes is too long for oil change and wheel rotation. Upselling to squeeze in more business is not appreciated. More

by rcndds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Report | Print
Nov 07, 2022 -

Concordville Subaru responded

Hi rcndds, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki - General Manager

November 05, 2022

Entirely satisfactory service but I couldn’t operate the coffeemaker, suggest getting something simpler for customers to use. More

by ROSS.EDMONDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Report | Print
Nov 07, 2022 -

Concordville Subaru responded

Hi ROSS.EDMONDS, Thank you for your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

November 05, 2022

Service advisor was courteous and went out of his way take care of some things I forgot. Everything was well explained. I would give this service advisor a 10 out of 10. More

by NHART6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure if John was the service advisor, John Brennan
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Nov 07, 2022 -

Concordville Subaru responded

Hi NHART6, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 05, 2022

Very good service department and sales department. Easy to get a new lease on an Outback. More

by MRWAS2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
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Nov 07, 2022 -

Concordville Subaru responded

Hi MRWA2, We appreciate your 5-star review. Congratulations on your new Outback. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 05, 2022

Professional behavior Courteous On time service Accurate quote Good communicator Customer Focused Friendly Job well done More

by MLSRODGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Concordville Subaru responded

Hi MLSRODGER, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 05, 2022

I appreciated Julian’s great attitude. He was highly personable and great to work with. Five Stars! More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Concordville Subaru responded

Hi KG, Thank you for your kind review and your 5-star rating. We are delighted to hear Julian made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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