Concordville Subaru

I continue to use this dealership for all of my service because of the outstanding attention to customer satisfaction! Their communication is superior to any dealership I’ve dealt with in the past. because of the outstanding attention to customer satisfaction! Their communication is superior to any dealership I’ve dealt with in the past. More

Car was taken in at appointment time and received back promptly. Staff was very courteous! promptly. Staff was very courteous! More

Bill Still was an excellent dealer. He listen to my needs, did not try to upsell me on anything, and did not pressure me to buy right away. Ty, the sales manager, and Bill took time to He listen to my needs, did not try to upsell me on anything, and did not pressure me to buy right away. Ty, the sales manager, and Bill took time to explain the benefits of my vehicle, and worked with me to obtain the car with a trade in at a very competitive rate. Icing on the cake, Bill stayed with me and called Sirius tech support to set up my radio. Highly recommend this team! More

Concordville Subaru service is awesome, from entrance to leave all processes smoothly, and the service people are friendly. I will be back. leave all processes smoothly, and the service people are friendly. I will be back. More

Excellent team They are convenient, efficient, and fairly priced with reliable work and great communication. priced with reliable work and great communication. More

Had my problems with both of window sun visors hanging down from wires. New ones were orders and put on. I have not had any problems since. THANK YOU GOOD JOB. down from wires. New ones were orders and put on. I have not had any problems since. THANK YOU GOOD JOB. More

The dealership was very new in modernized in the dealer who I had the pleasure of dealing with a very courteous, And did her best to answer every question that I had. The time spent at the dealership was a who I had the pleasure of dealing with a very courteous, And did her best to answer every question that I had. The time spent at the dealership was a lot shorter than expected. I would definitely do business there again. More

Professional and courteous. Walk in service was quicker than expected on a Friday. They don’t try to oversell you! Walk in service was quicker than expected on a Friday. They don’t try to oversell you! More

I went in for a noise diagnosis when accelerating. I had taken my car in a couple months back to Subaru of limerick when the noise first started. It was much less noticeable at the time. They had the I had taken my car in a couple months back to Subaru of limerick when the noise first started. It was much less noticeable at the time. They had the car for 2 days! Charged me $600 and “couldn’t figure out what the issue was”. Day 3 they said they would charge me another $300 to take the car apart and actually pinpoint the issue. I took the car back and left. I came to this dealership because the noice had gotten much worse and the weather warmed up and the Tech figured out the issue within 30 mins without taking anything apart. A crack in the weld of the headers/ blown gasket. Apparently a common issue with the WRX. They said that could cause issues and/or damage the catalytic converters, if it hasn’t already. The quote for both to be replaced was 3500. But I figured why not improve performance and efficiency of the car while I’m at it. So they let me get my own parts and charged me a labor fee. I ended up saving a bit of money by doing that and got much better sound and performance from the car. Overall very happy with my visit at this dealership. They were very helpful throughout the whole process, had me personally speak with the tech and most importantly, Andrew the tech that did the work on my car was very helpful and knowledgeable with what was going on with my car. He helped me better understand everything and showed me exactly what it looked like when this issue occurs. Every other dealership I’ve only dealt with service advisors. To me that’s just a middle man and I’d prefer to talk to the tech who’s actually doing the work. But here my advisor Mark worked WITH the tech to help me understand every aspect of the service! very grateful for that. More

Professional staff, service is quality and prices are affordable. I love the Express Service- don’t have to make an appointment, just pull-up and wait for car to be given basic services. Also like that affordable. I love the Express Service- don’t have to make an appointment, just pull-up and wait for car to be given basic services. Also like that my car is washed after it’s serviced More