Concordville Subaru

Professional staff, service is quality and prices are affordable. I love the Express Service- don’t have to make an appointment, just pull-up and wait for car to be given basic services. Also like that affordable. I love the Express Service- don’t have to make an appointment, just pull-up and wait for car to be given basic services. Also like that my car is washed after it’s serviced More

I went in for a noise diagnosis when accelerating. I had taken my car in a couple months back to Subaru of limerick when the noise first started. It was much less noticeable at the time. They had the I had taken my car in a couple months back to Subaru of limerick when the noise first started. It was much less noticeable at the time. They had the car for 2 days! Charged me $600 and “couldn’t figure out what the issue was”. Day 3 they said they would charge me another $300 to take the car apart and actually pinpoint the issue. I took the car back and left. I came to this dealership because the noice had gotten much worse and the weather warmed up and the Tech figured out the issue within 30 mins without taking anything apart. A crack in the weld of the headers/ blown gasket. Apparently a common issue with the WRX. They said that could cause issues and/or damage the catalytic converters, if it hasn’t already. The quote for both to be replaced was 3500. But I figured why not improve performance and efficiency of the car while I’m at it. So they let me get my own parts and charged me a labor fee. I ended up saving a bit of money by doing that and got much better sound and performance from the car. Overall very happy with my visit at this dealership. They were very helpful throughout the whole process, had me personally speak with the tech and most importantly, Andrew the tech that did the work on my car was very helpful and knowledgeable with what was going on with my car. He helped me better understand everything and showed me exactly what it looked like when this issue occurs. Every other dealership I’ve only dealt with service advisors. To me that’s just a middle man and I’d prefer to talk to the tech who’s actually doing the work. But here my advisor Mark worked WITH the tech to help me understand every aspect of the service! very grateful for that. More

Employees display professionalism and quality work ethic . They are knowledgeable and are interactive with the customer . They are knowledgeable and are interactive with the customer More

Very good service and very friendly and helpful service. I also bring my car to this dealership. Please allow everyone to check you out and take payment. I also bring my car to this dealership. Please allow everyone to check you out and take payment. More

Great experience at Concordville Subaru Had the car we were looking for and the whole process took only a few hours were looking for and the whole process took only a few hours More

The process was very easy and pleasant. Moe and Bill were great to work with. Moe and Bill were great to work with. More

SUPERIOR customer service! !! The service manager and Eric Groff deserve stock options, that's how much they are essential! !! The service manager and Eric Groff deserve stock options, that's how much they are essential! More

This dealer was the best service I've ever had. I would recommend to everyone!!! I would recommend to everyone!!! More

Let me know work was more involved and arranged for a loaner car and found the problem, and fixed the car. We were in West Virginia ready to come home and lots of warning lights plus no cruise control. loaner car and found the problem, and fixed the car. We were in West Virginia ready to come home and lots of warning lights plus no cruise control. We had to drive home since there were no Subara dealers near where we were and thankfully no damage done. To be very truthful I lost a lot of faith in our car that day and the dealership addresses the problem and fixed it. This is to hopefully be the last car we ever need. Thanks More

Liz and Tim were very helpful. Worked hard for me to be able to get my car. Much appreciated. Worked hard for me to be able to get my car. Much appreciated. More