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Concordville Subaru

Glen Mills, PA

4.9
3,371 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,371 reviews

September 02, 2021

The people are great, but all their estimated wait times were more than doubled. I was there for 4 hours and I had a $5 that they forgot to take off. More

by JANET715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Concordville Subaru responded

JANET715, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

September 01, 2021

Wonderful service! Answered my questions & concerns. This is my 3rd Subaru from Concordville because they seem to be honest & dependable. Easy to schedule service. I will be back. More

by REVPOPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Sep 02, 2021 -

Concordville Subaru responded

Thank you for the stellar review and for continuing to choose Concordville Subaru, REVPOPE. Congratulations on your 3rd Subaru with us. We look forward to your next visit. Till then, we hope you enjoy the ride!

September 01, 2021

Wonderful job! They did a thorough review of the pros and cons of various car options and did a wonderful job training me in my new crosstrek! More

by gwen.m.armstrong
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr.
Sep 02, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, gwen.m.armstrong, and congratulations on your new Crosstrek! We look forward to your next visit. Till then, we hope you enjoy the ride!

August 31, 2021

Great,helpful, Anthony the best!!! Long waiting time for complete paperwork but ok I am happy so far !!! My first subaru ever!! I am so excited!! Thank you!! More

by julianmargarita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, julianmargarita, and congratulations on your first Subaru! We're happy to hear that working with Anthony elevated your experience with us. Have a great day!

August 31, 2021

we have found the concordville subaru service department to be well organized completes work as scheduled and work performed correctly. the service folks are extremely pleasant to work with. More

by DDECOLA485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Concordville Subaru responded

Hi, DDECOLA485! Thank you for the 5-star review. We're happy to hear that working with the team led to such a positive experience. Safe travels!

August 31, 2021

Friendly and professional. Maybe not the cheapest but I never take my Subaru anywhere else if I can help it. They are not always super fast but do try their best. I have never had an unsatisfactory experie More

by PJMUELLER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Sep 01, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, PJMUELLER1! Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 31, 2021

Melissa is always so helpful and fixes or answers any concerns I have. This visit was for my inspection easy enough but I had issues with my passenger side window Melissa knew what to do. Thank You More

by DARRELL_SPENCER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, DARRELL_SPENCER01! We're happy to hear that Melissa was able to assist with your side window's issues. Please let us know if there's anything else we can help you with. Safe travels!

August 31, 2021

The service center is ALWAYS wonderful. They were efficient, courteous & very pleasant. I also asked to speak with a salesman there (just for a consultation) and it was immediately arranged and the s More

by LEEG451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Concordville Subaru responded

Thank you for the positive review, LEEG451! We're happy to hear that you've had consistently positive experiences with our services. We look forward to working with you again in the future. Have a good day!

Sep 01, 2021 -

LEEG451 responded

Thank you all!

August 30, 2021

Very quick and friendly service. I called a Subaru dealer closer to my home for service and no one answered the phone the several times that I called. Concordville Subaru responded, made the appointment and More

by lausch0116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Aug 31, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, lausch0116! We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a good day!

August 29, 2021

The new facility is so convenient. Staff are polite and courteous. I went in for an oil change but mentioned a concern about the way the car drives. The staff really went the extra mile to investigate and More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Aug 30, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, Mike! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a great day!

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