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Concordville Subaru

Glen Mills, PA

4.9
3,336 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,336 reviews

August 10, 2021

Service agent Melissa was very helpful and knowledgeable. It has always been a good experience for me to get any work done at Concordville Subaru. More

by MCKAYABM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, MCKAYABM! We're delighted to hear that working with Melissa elevated your experience with us here at Concordville Subaru. Have a wonderful day!

August 09, 2021

Thank you for an excellent service experience. I can always depend on Concordville Subaru to understand my needs, and efficiently complete the service in time More

by KVPTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Concordville Subaru responded

Thank you for the high rating, KVPTA! We're delighted to hear that you have consistently positive experiences with us here at Concordville Subaru. We hope to see you again soon!

August 08, 2021

Quick, thorough, friendly. Always take car on time and keep you informed along the way. Very happy with this dealership from purchase through maintenance. Thank you!! More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the high rating, nancy! We're happy to hear that you've had positive experiences with us. Safe travels!

August 08, 2021

They were fast an friendly. They even lend me car for the day. My wife an I will be coming back for year to come an will let are friends and family know about subaru More

by kaitlynoruska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, kaitlynoruska! We're happy to hear that your positive experience with us led to your recommendation. We look forward to your next visit. Have a great day!

August 08, 2021

Helpful, patient, courteous and knowledgeable sales force. Went above and beyond to make the entire experience comfortable. Excellent response time too all my questions and needs. More

by djkearney3187
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, djkearny3187! We're happy to hear that you left the dealership satisfied with our services. Have a great day!

August 08, 2021

Enjoyed shopping at this dealership. John, my sales person, was extremely helpful throughout the entire car buying process. Really made me feel comfortable shopping there. More

by Kardowolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Brown, John Boruk, Cassandria Johnson
Aug 09, 2021 -

Concordville Subaru responded

Hi, Kardowolf! Thank you for leaving your positive review. John is a valuable member of the team, and we'll surely let him know about your kind words. We hope to work with you again soon!

August 08, 2021

Hold time on phone too long.No one greet arrival in service area. Do not follow through on return calls. Repair service good Not accepting this survey with less than 25 words More

by LKSWARTZ40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Aug 09, 2021 -

Concordville Subaru responded

LKSWARTZ40, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 08, 2021

Nice dealership. Friendly staff, not over bearing pushy sales. Informative and helpful. The Forester really sold itself. I drove 6 different cars in one day, all different makes. The Forester was my top More

by cooper0425
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Salman
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the high rating, cooper0425, and congratulations on your new Forester! Please let us know if there's anything else we could help you with, and we will be very happy to assist!

August 08, 2021

The dealership is always accommodating for service issues. I had the tire pressure light go on, needed an oil change, and an inspection and was out in an hour. Always very prompt and courteous and pro More

by pgkaz6244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the high rating, pgkaz! We're delighted to hear that you left the dealership satisfied with our services. We hope to see you again soon!

August 07, 2021

Ken answered all questions asked, he explained what was going on with the car. The staff was friendly and responsive. Ken took his time and did not rush More

by marlynnhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the stellar review, marlynnhall! We're happy to hear that working with Ken led to such a positive experience. We hope to work with you again soon!

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