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Concordville Subaru

Glen Mills, PA

4.9
3,371 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,371 reviews

August 18, 2021

Kenny was the best. Really went above and beyond to get me all set up. Glad it worked out for me. I love my Subaru!! More

by jbert
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Aug 19, 2021 -

Concordville Subaru responded

Thank you for the glowing review, jbert! Kenny is a valued member of the team, and we'll surely share this positive review with him. We hope to see you again soon. Take care!

August 18, 2021

I will be going to Concordville from now on for my service. I worked with Mark Rodgers, and he was knowledgeable and professional, and also very friendly. More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Concordville Subaru responded

Hi, Jen! Thank you for the 5-star review. We're happy to hear that working with Mark earned us your loyalty and trust. We look forward to your next visit. Have a great day!

August 18, 2021

Very professional , treated like a valued customer. John Very professional , treated like a valued customer. John was very helpfull , I look forward to returning next month ! Inspection time ! And before a More

by Susan Maloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
Aug 19, 2021 -

Concordville Subaru responded

Hi, Susan Maloney! Thank you for the stellar review. We're happy to hear that working with John elevated your experience with us. Please let us know if there's anything else we can help you with. Safe travels!

August 15, 2021

Service was great. Service people were awesome! John explained all the work that was done, and actually came out during service to show me how dirty the cabin filter was. I liked that they washed my car More

by MIKED13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the high rating, MIKED13! We're happy to hear that working with John elevated your experience with us. Have a good day!

August 15, 2021

Quick turnaround, polite and professional interaction. Both scheduling appointment and handling once arrived were easy, going smoothly. Honest recommendation on additional needed service without any pre More

by barry.mahler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the high rating, barry.mahler! We're happy to hear that you left the dealership satisfied with our services. We hope to see you again soon. Have a good day!

August 15, 2021

Easy, professional, courteous. Waiting for the car to arrive was the only hard part. Anthony was a terrific salesperson and the tutorial he provided was very helpful. More

by ina.sheppard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddy Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the high rating, ina.sheppard! We're happy to hear that working with Anthony led to a positive experience with us. Have a great day!

August 14, 2021

Work staff courteous, and kept me up to date as work on vehicle. Did not have a long wait. Pleasant experience. Will bring my vehicle to this location again for next service More

by bjoy1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the glowing review, bjoy1221! We're delighted to hear that your positive experience with us earned us your loyalty and trust. We hope to see you again soon!

August 14, 2021

Melissa was great! She was kind, thoughtful, prompt and transparent. I needed four new tires and she gave me a great and honest recommendation. Thanks! More

by heidi.hayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, heidi.hayden! We're happy to hear that working with Melissa led to such a positive experience. Please let us know if there's anything else we can help you with. Have a great day!

August 14, 2021

Fast, efficient service. No complaints about service on vehicle. Please enforce mask wearing among customers if you do not have loaner cars available. I have young kids who can’t get vaccinated, and it More

by KATHARINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Concordville Subaru responded

KATHARINE, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 14, 2021

Melissa made the whole thing easy and pleasant,I was there for recalls and even though they found I needed a fuel service there was no pressure to get the work done right then and there More

by paturb07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the glowing review, paturb07! We're happy to hear that working with Melissa led to a 5-star experience with us. Please let us know if there's anything else we can help you with. Take care!

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