Back

Concordville Subaru

Glen Mills, PA

4.9
3,386 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
Contact Dealership

1713 Wilmington West Chester Pike

Glen Mills, PA

19342

Directions

By Type

Showing 3,386 reviews

July 09, 2021

Service is always excellent. They seem to take care of the car as a doctor would care for a patient. I will continue to buy Subarus More

by GINGERMCDEVITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Concordville Subaru responded

Thank you for your positive review, GINGERMCDEVITT! We're happy to hear that you are satisfied with our services. Have a great day!

July 09, 2021

Great service personnel. Have been assigned to same individual several years for vehicle service. Always friendly and helpful in answering questions and recommendations. Trustworthy and honest. More

by LSCROSE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jul 12, 2021 -

Concordville Subaru responded

Hi, LSCROSE1. Thank you for sharing your positive experience with us. Should you have any further inquiries, please do not hesitate to give us a call at the dealership.

July 09, 2021

Great service! You listened to my needs and corrected one and you had to order a new radio unit to resolve the other issue. Timely service. More

by MRWAS2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
Jul 12, 2021 -

Concordville Subaru responded

We're happy to hear that you are satisfied with our services, MRWAS2. Thank you for choosing Concordville Subaru!

July 09, 2021

I would just like to thank everybody at the Concordville Subaru dealership. Their entire team in every respect have been way over and above what anyone could expect I actually had a devastating accident in More

by whcpiano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone
Jul 12, 2021 -

Concordville Subaru responded

Hi, Wayne, thank you for sharing your story with us. We are sorry to hear about your accident. However, we are honored to be a part of the reason that you were able to avoid any major injuries. We're very happy to learn that Jill and the rest of our team were able to equip you with a new 2021 Forrester. We hope to see you again. Till then, we wish you safe travels!

July 08, 2021

From the time I walk, courteous and respectful. From From the time I walk, courteous and respectful. From viewing their web site and selecting an in transit Outback to sitting down to completing the pa More

by FUSEFIBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Stevens , John Brennan
Jul 09, 2021 -

Concordville Subaru responded

Hi, FUSEFIBER! Thank you for your recommendation. We're happy to hear that your whole shopping experience was comfortable. We look forward to your next visit with us!

July 08, 2021

I had signed all the papers before the salesperson mentioned it was. 3.6 instead of a 2.5 as I had requested. Too tired to do all over so took it. More

by jnoolan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Salman
Jul 09, 2021 -

Concordville Subaru responded

We're sorry for any confusion and inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience, and we hope to see you again in the future.

July 08, 2021

We appreciate the courtesy shown to us when we bring our car into service. We also like the reminder to bring our car into service from our car sales person. More

by Alice Dubin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone, Bill Betzner
Jul 09, 2021 -

Concordville Subaru responded

Hi, Alice! Thank you for sharing your positive experience with us. If you have any questions, please give us a call here at Concordville Subaru. See you soon!

July 07, 2021

They are responsive to phone calls about needing a front They are responsive to phone calls about needing a front headlight replaced. Courteous and gave me a discount because I had just been in for a servic More

by DOCHALLISV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Jul 08, 2021 -

Concordville Subaru responded

Thank you for your positive feedback! We're happy to hear that you are satisfied with our service. We look forward to working with you again soon!

July 07, 2021

The service staff is very knowledgeable and friendly. They work efficiently to ensure that all of your service needs are performed well and maintain a positive attitude. More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
Jul 08, 2021 -

Concordville Subaru responded

Hi, Colleen! Thank you for your 5-star rating. It means a lot to us! If you have any further inquiries, please do not hesitate to give us a call.

July 06, 2021

The professional and courteous approach to all requests for scheduled service is unparalleled and always excellent. Ken, Mark, and Melissa are fantastic service coordinators. Thank you More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Jul 06, 2021 -

Concordville Subaru responded

Hi, Peter! We'll be sure to pass your kind words along to Ken, Mark, and Melissa. We hope you continue to choose Concordville Subaru. Have a wonderful rest of your day!

...
293
...