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Concordville Subaru

Glen Mills, PA

4.9
3,371 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,371 reviews

May 05, 2021

Very happy that Jill Quale was our salesperson. We told Very happy that Jill Quale was our salesperson. We told her what Subaru models we were considering and we went out on the lot and she went over the More

by gwiedwald
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Concordville Subaru responded

Congratulations on your new Outback! We're so glad to hear that Jill was helpful through the car-buying process and made your experience here a great one!

May 05, 2021

Mark the service manager was very nce. Very disappointed with the sales derpt. Infact Subaru has lost a valuable customer and I will not recommend Subaru to anyone in the future. Out BBC ack with 100,000 mi More

by showstoppers
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Concordville Subaru responded

Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!

May 05, 2021

Melissa is always so helpful, honest, and caring. I trust her and I’m happy to say that she has been helping me as a Subaru customer for years. She’s an awesome asset and I hope you guys value her efforts an More

by jrgretsch6120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Concordville Subaru responded

Thank you for the kind review! Melissa is a great part of our team and we're very fortunate to have her here! Thank you for choosing Concordville Subaru and we look forward to your next visit!

May 04, 2021

Everything good with buying my cars hereGreat Everything good with buying my cars here Great dealership Only issue was detailed of new car Needed a little more detail for both exterior and inte More

by Howard Simon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown
May 04, 2021 -

Concordville Subaru responded

We appreciate your review and business, Howard Simon. Please come see us again soon.

May 04, 2021

Very friendly and helpful in answering questions. Everyone there makes you feel welcome... and sees to taking care of your needs in a very timely manner. More

by patchesandstitches1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lupo Sr., Bill Betzner
May 05, 2021 -

Concordville Subaru responded

patchesandstitches1, We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2021

Courteous staff, clean facility, prompt maintenance service!!! The staff were able to provide me with the appointment day and time I wanted. Wonderful business and I will share my gratitude with frien More

by cocoanddaisys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Concordville Subaru responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

May 02, 2021

Location is ideal for service. Was unhappy car not Location is ideal for service. Was unhappy car not washed at this location for servicing. Service question was not addressed. I had to follow up at More

by VHEIMANN0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 04, 2021 -

Concordville Subaru responded

We’re sorry for any inconvenience we may have caused you. We are always looking for ways to improve and we greatly appreciate your feedback.

May 02, 2021

A foot mat and the steering wheel wrapped with plastic left in the car. Nice they use it to keep the car clean but should have been removed when done. I was told the car would be washed when complete but More

by DLAPORTE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
May 07, 2021 -

Concordville Subaru responded

Thank you for taking the time to send us your feedback. We're sorry for any inconvenience we may have caused you. Please reach out to us if you wish to discuss this further. Thank you.

May 02, 2021

Excellent team at Concordville Subaru. They are always very friendly, helpful, and willing to go above and beyond. I’ve been to several Subaru dealers and this ties for my favorite. The new location is be More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
May 03, 2021 -

Concordville Subaru responded

Thank you for the kind words, Jim! We appreciate the compliments and the five-star review! Please let us know if you need anything else. We hope to see you again.

May 02, 2021

Concordville Subaru is really great. I drive about 2 1/4 hours to do business with them. The dealers near me are just simply not a pleasure to deal with. Concordville= Kind professionals who do a thorough j More

by DHBUCKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan, Lauren Scannapieco
May 03, 2021 -

Concordville Subaru responded

Thank you for always driving a great distance to continue to work with us. We greatly appreciate it! Also, thank you for the five-star rating and kind words. Please let us know if you need anything else.

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