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Concordville Subaru - Service Center

Glen Mills, PA

4.7
1,925 Reviews

1,925 Reviews of Concordville Subaru - Service Center

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October 17, 2022

Very responsive very helpful very courteous very nice very smart very good very clean dealership More

by SUSANMILLSBURSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Concordville Subaru responded

Hi SUSANMILLSBURSON, We appreciate your 5-star review. We are glad to hear our team made your experience excellent with us. We hope to see you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 17, 2022

Service staff is excellent. They completed service promptly. They were professional, courteous, and friendly. Great experience More

by gerry.mayerhofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan, Lauren Scannapieco, Dana Violi
Oct 18, 2022 -

Concordville Subaru responded

Hi gerry.mayerhofer, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 16, 2022

Concordville Subaru truly cares. Best service...outstanding people and reasonable prices. A loyal 15 yr. customer. More

by MIKERYANSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Concordville Subaru responded

Hi MIKERYANSR, We appreicate your 5-star review. We are delighted to hear our team was excellent during the service of your vehicle. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 16, 2022

Always kind and courteous…. Started going here when matslapp Suberu searched my car when it was in for a recall … and they were very rude to me…. Poor customer service 🥲 More

by Bozwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Oct 17, 2022 -

Concordville Subaru responded

Hi Bozwick, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

October 16, 2022

Service department was excellent and accommodating, would highly recommend. Service was quick through the express lane. More

by JPSH34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Concordville Subaru responded

Hi JPSH34, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 15, 2022

Very capable and not dismissive. There was a rattling coming from near the trans after an oil change, and they found the culprit being an extra long oil filter. They promptly did a s More

by devanen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Oct 17, 2022 -

Concordville Subaru responded

Hi devanen1, We appreciate you taking the time to write to us. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 13, 2022

Staff was very efficient and very nice. They seemed concerned about long waits and kept those waiting informed of progress. More

by KCWANDERSEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Scannapieco
Oct 14, 2022 -

Concordville Subaru responded

Hi KCWANDERSEE, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 13, 2022

I have consistently had a good experience here. People are friendly and I am usually done is an acceptable amount of time. More

by jagr65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Concordville Subaru responded

Hi jagr65, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 13, 2022

John B. Is always informative , helpful , efficient & professional . Exceptionally waiting area & friendly staff . Thank you ! More

by joszac2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan, Dana Violi
Oct 14, 2022 -

Concordville Subaru responded

Hi joszac2, Thank you for your 5-star review. We are delighted to hear John was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 12, 2022

I went in for a tire check and oil change without an appointment. They took care of both items and even washed my car. Very professional and pleasant dealership. More

by KateC810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Concordville Subaru responded

Hi KateC810, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you at your next service. Have a great day. Sincerely, Chuck DeSantis - General Manager

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