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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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September 01, 2022

Service rep was very helpful and explained everything. Didn’t try to sell me on parts I didn’t need More

by jsmithhd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2022 -

Concordville Subaru responded

Hi jsmithhd, Thank you for your 5-star review. We are glad to hear our service team was helpful during your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 01, 2022

Listened to what I had to say and acted accordingly on the issues presented, all while exceeding expectations More

by ANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
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Sep 02, 2022 -

Concordville Subaru responded

Hi ANDY, We appreciate your 5-star review. We are glad to hear our team took care of any issue you had during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 31, 2022

Melissa was fantastic! Everyone really pitched in to help me and I appreciated it so very much!! More

by Bern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike the phone guy
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Sep 01, 2022 -

Concordville Subaru responded

Hi Bern, We appreciate your 5-star review. We are glad to hear Melissa was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 28, 2022

I appreciate the great care and attention to detail at this dealership. The speed of the service is also great. I only wish the speed of delivery of parts from SUBARU headquarters was as effetive. More

by VERA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Concordville Subaru responded

Hi VERA, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 27, 2022

Excellent service and friendly staff! 10/10 would recommend. Thanks for taking care of my Jasmine! More

by Sn0wCare42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown, John Brennan
Report | Print
Aug 29, 2022 -

Concordville Subaru responded

Hi Sn0wCare42, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 27, 2022

I have no problems whatsoever it was a very pleasant experience I hope this is 15 words. More

by Knoth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember who I worked with but she was very nice.
Report | Print
Aug 29, 2022 -

Concordville Subaru responded

Hi Knoth, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 27, 2022

Very friendly and professional. I know my car is in good hands with them. Took my car in for oil change and tire rotation and I was in and out quickly. More

by abartster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Report | Print
Aug 29, 2022 -

Concordville Subaru responded

Hi abartster, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 27, 2022

The dealership is always very clean and organized and the employees are always very welcoming and they provide excellent customer service More

by LTONER96
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
Report | Print
Aug 29, 2022 -

Concordville Subaru responded

Hi LTONER96, We appreciate your 5-star review. We are glad to hear our service team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 26, 2022

Excellent, informative, and friendly service. Comfortable wait area. Coffee and snacks available., Would recommend servicing your vehicle at this location. More

by barbmacek918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Concordville Subaru responded

Hi barbmacek918, We appreciate you taking the time to write to us and your 5-star rating. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 26, 2022

They have great customer service. The service process from arrival to departure is very efficient and customer friendly. More

by D_RAAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Concordville Subaru responded

Hi D_RAAB, We appreciate your 5-star review. We are glad to hear our service team made your experience excellent with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

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