Conicelli Toyota of Springfield

I was not happy when I realized that the salesperson, Allen Ma, who was recommended to me by Jim Womack, who answered the phone when I called to set up an appointment, had another couple who just walked Allen Ma, who was recommended to me by Jim Womack, who answered the phone when I called to set up an appointment, had another couple who just walked in and asked for him. Someone else showed me the car I was interested in and, basically, I had to share Allen's services. Consequently, the whole process took a lot longer than I believe it should have. It took me 1 1/2 hours to get there and I was facing a 1 1/2 hour drive to get back home. I'm 76 years old and that was quite a trek for me to handle alone. After all was said and done, I'm giving Conicelli a 5-Star rating because Allen was very helpful and knowledgeable about the Honda I was about to buy. While I was waiting my turn with the financial person, Allen took me to my new car and set up "Blue Tooth", which I never used before, and other things by connecting my iPhone to the car. He explained a lot of things I never knew before. This is the first car I ever bought that had features that show on a screen in the car. He showed me some other features of my new car including remote start. I told him that the time he spent with me showing me some of the features were worth all the waiting. I left my home at 12:00 Noon that day and didn’t get home until 6:30 PM. I got home ok and totally love my new (used) Honda! Thank you. Doris Concordia Mohnton PA 19540 More

This is the second time I have purchased a vehicle from here. Joel and his team are very courteous, patient, and eased me through the entire process. Whenever someone I know is looking for a Toyota vehicle here. Joel and his team are very courteous, patient, and eased me through the entire process. Whenever someone I know is looking for a Toyota vehicle to purchase, I recommend them. More

Bob was very nice and answered all the question during the entire purchasing process of my RAV4 the entire purchasing process of my RAV4 More

Bob was very knowledgeable and kind to our inquiries. He was patience with our lack of understanding. He was patience with our lack of understanding. More

Maria, Malcom, Tom and all the employees at Conicelli are amazing. The process was quick/painless. We talked on the phone and I sent in my info and they asked me what I wanted and I told them, Went in Fri amazing. The process was quick/painless. We talked on the phone and I sent in my info and they asked me what I wanted and I told them, Went in Friday evening after work and left in a few hours with my beautiful car. when I got to the dealership, they had my car waiting outside, took my test drive with Maria and then we went inside to sign papers. Thank you Conicelli, I would recommend you guys to anyone. If you want a personal touch and people who will work with you, no hassle…GO TO CONICELLI!!! More

Every body was very helpful , the service was great , the process was easy . I would recommend them process was easy . I would recommend them More

My salesman Paul Cincotta was great and listened to us and made our experience. painless. and made our experience. painless. More

They made it easy. We did not have to really haggle. They provided good customer service. We did not have to really haggle. They provided good customer service. More

I want to say a huge thank you to Anthony. He actually took the time to listen and assess my needs and did his best to get me what I wanted. He made my experience fast easy and painless. I hav He actually took the time to listen and assess my needs and did his best to get me what I wanted. He made my experience fast easy and painless. I have recommended him to everyone I know. More

Shout out Jowell Morales, He is accommodating it’s my pleasure again to get it done our smooth transaction thank you pleasure again to get it done our smooth transaction thank you More