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Conicelli Toyota of Springfield

Springfield, PA

4.7
1,556 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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860 Baltimore Pike

Springfield, PA

19064

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Showing 1,556 reviews

December 10, 2013

I have been a customer with the dealership since 2000 when it was first the Sprigfield Auto Outlet, now Conicelli. Joel Morales has been my salesman since then. I have leased a Toyota Camry 2000, 2003, 2 More

by SampleM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2013 -

Conicelli Toyota of Springfield responded

It gives us great joy to hear from a customer who has been with us for more than a decade. Joel will be glad to hear of the kind words spoken of him. He's a valuable member of our team and always provides guests with exceptional customer service and expert knowledge. We look forward to a continued relationship with you for another decade and beyond! Happy Holidays to you and your family! Sincerely, Lori Conicelli-Hammond

December 03, 2013

Joel is extremely helpful and his professionalism is beyond par. This was my second car purchase and still he never disappoints and quickly met my expectations. There was an issue with the vehicle upo More

by jds4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 04, 2013 -

Conicelli Toyota of Springfield responded

Thank you for sharing your recent experience with us. Joel is a very valued member of our team and always provides guests with exceptional customer service. I am pleased to hear he was able to accommodate you with the issue your new vehicle was having. I hope you are currently enjoying your new vehicle. Myself and the rest of the team look forward to your next visit and don't forget to find us on Facebook and Twitter for the latest news regarding Toyota! Sincerely, Lori Conicelli-Hammond

December 03, 2013

My experience at Conicelli was excellent and efficient. Joel, my salesperson, was most helpful and very well informed about the products he sells. He is not "pushy" which I really like in a salesperson. More

by nhaggerty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 04, 2013 -

Conicelli Toyota of Springfield responded

I am happy to hear you received amazing customer service during your last visit. That is our number one goal for all of our guests and Joel does an incredible job of making sure that happens by going the extra mile for his customers. We look forward to seeing you again in the future and remember to find us on Facebook and Twitter for the latest specials from our service department. We hope you and your family also have a very Happy Holidays. Sincerely, Lori Conicelli-Hammond

December 03, 2013

I had a great experience with Joe. I had been to several different dealerships before Conicelli and I didn't receive as quality service as I did with Joe. Two thumbs up! More

by zjpretty36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Unterkofler
Dec 04, 2013 -

Conicelli Toyota of Springfield responded

Thank you for such an awesome 5-star review! Joe will be greatly pleased to hear of the kind words spoken about him. He is a valued member of our team and always provides guests with exceptional customer service. We look forward to seeing you again in the future and remember to find us on Facebook and Twitter for the latest news and specials from Toyota! Sincerely, Lori Conicelli-Hammond

December 02, 2013

i was looking for a rav 4. i had previously purchased a car from conicelli of conshohocken. I had a wonderful experience there. I was some what hesitant to deal with conicelli of springfield since i had More

by KWJ24
Price
Recommend Dealer
Yes
Employees Worked With
Dec 04, 2013 -

Conicelli Toyota of Springfield responded

I would like to apologize on behalf of Conicelli Toyota Scion of Springfield for your past experiences with our dealership. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I can assure you that it was not our intention to disappoint or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand and we can work towards a resolution. Please contact me at your earliest convenience. Sincerely, Lori Conicelli-Hammond

November 29, 2013

Bill was our salesperson and he was great. I really dislike shopping for cars and I've found that used car salespeople can tend to eb slick wheeler dealer types and Bill was anything but. Test drivin More

by jasontlane2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rosendahl
Dec 02, 2013 -

Conicelli Toyota of Springfield responded

Jason - Thank you for leaving a review regarding your last experience. I am glad to hear you were pleased overall but would like to speak with you more regarding the issue you had with our Concierge Service. It would mean the world to us if we could have a chance to further understand this situation and an opportunity to try and resolve this matter. If you have time to contact me via email at LHammond@conicelli.com, I would be happy to address your concerns. Sincerely, Lori Conicelli-Hammond

November 27, 2013

Joel Morales was very professional in his dealings with my transaction when I sold my Toyota Truck and bought a used Dodge Charger. I could not have asked for someone else to do business with. More

by AbePacana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 27, 2013 -

Conicelli Toyota of Springfield responded

It's wonderful to hear that Joel was good to work with. He truly is a great employee, and takes extra care to make sure that our customers are completely satisfied. We hope you are enjoying your new purchase, and please let us know if there's anything else we can help you with. Sincerely, Lori Conicelli-Hammond

November 27, 2013

I have been dealing with CONICELLI TOYOTA for 25 years. Glenn Beck is the best in sales. I've bought 6 cars from him. He is fair, honest and professional. Bob Calhoun in the service department is fantastic More

by dalesinker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Calhoun
Dec 02, 2013 -

Conicelli Toyota of Springfield responded

Dale - Wow! 25 years is a very long time and we greatly appreciate your continued patronage, as well as the 5-star review you provided. Glenn and Bob are both very valued members of our team and will be thrilled to hear of the kind words spoken of them. We look forward to continuing to see you for the next 25 years and if you ever have questions, please reach out to us at any time. Also, find us on Facebook and Twitter for the latest news and information regarding Toyota! Best, Lori Conicelli-Hammond

November 26, 2013

I had an amazing experience at Conicelli of Springfield. I was nervous going in, because this is the first time I was buying a car. I had heard that car dealerships were intimidating, but I found my experie More

by Zjack22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Unterkofler
Nov 27, 2013 -

Conicelli Toyota of Springfield responded

Thanks for your review! We are glad to hear that Joe was able to help you feel relaxed during your first car buying experience. Our team works hard to go above and beyond for our customers, and make sure they are satisfied with their purchase. Please let us know if there's anything else we can help you with! Thank you for coming in to see us! Best, Lori Conicelli-Hammond

November 25, 2013

Joel was fantastic he new everything about the Toyota sienna and gave all my options which made it easier to decide on my purchase of the Toyota sienna that would fit my family's needs. More

by the4youngs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joel morales
Nov 25, 2013 -

Conicelli Toyota of Springfield responded

Thank you so much for for taking the time to leave us such excellent feedback, and congratulations on the Sienna! Customer service is our top priority, and we never tire of hearing back from our satisfied customers. Come back and see us for any future needs, and don't forget to check us out on Facebook and Twitter for our latest deals and specials. Best, Lori Conicelli-Hammond

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