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Conicelli Toyota of Springfield

Springfield, PA

4.6
2,301 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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860 Baltimore Pike

Springfield, PA

19064

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Showing 2,301 reviews

December 14, 2024

There was a pleasant waiting area, a reasonable wait time, good coffee and a courteous staff. More

by FCGETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the opportunity to assist you with servicing your vehicle. Paula d., Customer Relations

December 13, 2024

Overall service was great. Alisa Fox is a very knowledgeable service manager. I will return for future service. More

by MARIE_CHENOWETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the opportunity to assist you with servicing your vehicle. Paula d., Customer Relations

December 13, 2024

Very good. The waiting area is pleasant and the staff is courteous and friendly. Thank you. More

by NMTOBIN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the opportunity to assist you with servicing your vehicle. Paula d., Customer Relations

December 11, 2024

after having second thoughts about whether or not to purchase a used vehicle because of an issue. i was told they would stand behind it. after purchasing they said to take it to the hyundai dealer sinc More

by vcici1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Mosca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : used car manager
Dec 12, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read about your recent experience that did not meet your expectations. I shared this with our General Sales Manager and Used Car Manager at Conicelli Toyota of Springfield asking them to review and assist with your concerns. Paula d., Customer Relations.

December 11, 2024

Everyone is very friendly and helpful. This dealership is truly a nice place to do business. More

by kfrankland5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sbarra
Dec 12, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and kind words. We appreciate it. Paula d., Customer Relations

December 10, 2024

I been dealing with Conicelli Toyota and Maria for 20 years , they always treat you good no pressure and really care about getting you in a car,highly recommend them.thank you More

by samuelmenasion016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the positive feedback regarding your experiences with our dealership and Maria. Paula d., Customer Relations

December 10, 2024

They took care of all issues in a timely manner and the staf was friendly More

by DAVIDE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the positive feedback. Paula d., Customer Relations

December 10, 2024

The car has been there 4 times. Each time they did not fix the problem. The third time the car came back with more problems, including no heat. We had heat when we brought it in. T More

by Reeality1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to hear that your recent service experience did not meet your expectations. I shared these concerns with our service manager Jack DePre. I would like to have Jack speak to you. Can you contact me with your name and phone # so I can pass it on to him? Thank you Paula d, Customer Relations

December 09, 2024

This was my first time buying a car, Paul Santabarbara made the experience such a positive one! He answered all my questions, was very thorough when explaining the process to me and made sure I felt comfo More

by Emcnicholas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Santa Barbara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the positive feedback regarding your recent buying experience. Paula d., Customer Relations

December 08, 2024

Very friendly cooperative salespeople. Joel Morsales and David Scott were super nice. A great place to do business. More

by ETITCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback. We appreciate it. Paula d., Customer Relations

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