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Conicelli Toyota of Springfield

Springfield, PA

4.6
2,300 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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860 Baltimore Pike

Springfield, PA

19064

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Showing 2,300 reviews

November 25, 2024

They were able to sell me a new battery for my key fob and take care of my problem with my drivers outside mirror. More

by MEHAJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business. Paula D., Customer Relations

November 24, 2024

Everything was good. However, the guy who first checked me in could be more polite. More

by A.JAVADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the four star rating. I appreciate you sharing your experience and concerns over treatment by our staff. I will share this with our Service Manager. We appreciate your business. Paula d., Customer Relations

November 24, 2024

I was very happy with the service provided. Yahsiah Mays was very kind and answered all My questions. I am happy that I have purchased my car at this dealership. More

by nina.manojlovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business. Paula D., Customer Relations

November 22, 2024

Cost of service and repairs was not explained properly and I wound up paying more than I expected. The service tech I was working with was not easy to get a hold of and did not get back to me when he sai More

by Dave
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Nov 24, 2024 -

Conicelli Toyota of Springfield responded

Dave, apologies for your recent service appointment was not up to your expectations. I shared your concerns with our service manager, Jack DePre and if you contact me with your phone #, I would like to have Jack speak with you about your experience. Thank you, Paula d., Customer Relations 610-828-1400 x 1213

November 22, 2024

Normally, paper is put down on the floor but not this time. Also the receipt said I requested a new battery. I was getting my car inspected and was told that battery life was low so I said to go ahead an More

by DEBORAH_MCCABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Conicelli Toyota of Springfield responded

Apologies Deborah that your recent service appointment was not up to your expectations. I shared your concerns with our service manager, Jack DePre and if you contact me with your phone #, I would like to have Jack speak with you about your experience. Thank you, Paula d., Customer Relations 610-828-1400 x 1213

November 22, 2024

What a combined group of bamboozlers. Sold a car that conked out on the ramp to the highway 2 days later. Springfield's Conicelli Toyota's team gets a big "Zero" from me and my family. More

by wendiosullivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donna Conicelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Conicelli
Nov 24, 2024 -

Conicelli Toyota of Springfield responded

I apologize for your experience with our Conicelli Toyota of Springfield dealership. I shared your concerns with our General Sales Manager and Used Car Manager. I would like to have one of them speak with you to assist with your concerns. Please reach out to me at 610-/828-1400 x 1213 Thank you, Paula d., Customer Relations

November 22, 2024

Romel was so great to work with! Very friendly and welcoming without being pushy. I had gone to a few dealerships but he was what made me by at Conicelli More

by tatoomahmut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayah Maghtha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Maltman, Romel Bolger
Nov 24, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for a great five star review. We appreciate your business! Paula d., Customer Relations

November 21, 2024

I have been doing business with you for over thirty years and have been pleased since day one. The people have gone out of their way to make a deal I’m comfortable with and I gotten the car I wanted and coul More

by Ajlefthanded
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for a great review and five star rating. We appreciate your business. Paula d., Customer Relations

November 21, 2024

Very much appreciated the help getting this deal done. Paul SantaBarbara really went the extra mile for me. More

by dcusac01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Santa Barbara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Conicelli Toyota of Springfield responded

Thanks for a great review and five star rating. We appreciate your business. Paula d., Customer Relations

November 20, 2024

The service took longer than promised and when it was all said and done, one of the main reasons for going here for service was for a slow leak in a tire. I stated when making the appointment, and again at t More

by CANVOLFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Conicelli Toyota of Springfield responded

I apologize for your recent visit to our Toyota service center in Springfield that did not meet your expectations. I would like to share this with our service manager so he is aware of your concerns. If you would call me with your full name/phone #, I would like to pass it on to Jack DePre so he can reach out. Paula d., Customer Relations 610-828-1400 x 1213

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