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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
279 Reviews

279 Reviews of Conicelli Toyota of Springfield - Service Center

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April 22, 2024

Excellent service and knowledgeable techs with customer service is second to none. It’s truely a great place to go for service. More

by KJM19086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Devenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it! Paula d., Customer Relations

April 22, 2024

Cold and seemed uninterested. not able to answer questions on service before and after. Only did oil change, which was not requested, not the service they said they would do when More

by kkamash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read about your recent service experience with our dealership. I shared your concerns with our service mgr, Jack DePre and if you contact me with your name/phone #, I would like to have Jack call you to review your issues. Paula d., Customer Relations, 610-828-1400 x 1213

April 21, 2024

I asked for an oil change and he told me no. while there are 600mill for the change More

by AKOUCHESALEM2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Wheeler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

I apologize for any inconvenience you experienced during your last service visit. I would like to have our service manager speak with you. Please contact me at 610-828-1400 x 1213. I will need your name and phone # to pass on to Mr. DePre. Paula d., Customer Relations

April 21, 2024

Easy to make a service appointment online. Service is usually completed by time frame requested. Staff is friendly and knowledgeable. More

by DANIELLE.ALLEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it. Paula d., Customer Relations

April 21, 2024

Had my SUV finished when promised. The dealership took me home and picked me up. More

by STEVESOFTBALL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it. Paula d., Customer Relations

April 20, 2024

A problem developed after the car was serviced. We took the car in to Correct the two problems. Matt Hoyle took care of everything. As usual, Matt got the job done! More

by paul.falcone7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating. We are happy to hear that Matt was able to assist you and make things right! Paula d., Customer Relations

April 20, 2024

Ben in the body shop took very good care of the me as a customer and my car. The car came out beautiful and looks brand new just like he said it would. Ben thank you for being so attentive to detail. Thank More

by daj1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben / Body Shop
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it and happy to hear your car looks great! Paula d., Customer Relations

April 20, 2024

Very courteous staff and explanation provided for all services performed. Look forward to future services. More

by MAJORBULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it and happy to assist you in the future. Paula d., Customer Relations

April 19, 2024

Service was fast, staff was friendly. Only reason not 5 stars is I asked to check car thoroughly and all fluid levels and battery with the oil change. They did the multipoint inspection More

by kostaqsevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Heffron
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks for reviewing our dealership. We appreciate your business. Paula d. Customer Relations

April 19, 2024

Very courteous staff and explanation provided for all services performed. Shuttle service also excellent with great driver. More

by eadcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the kind words, your business and the five star rating. Paula d., Customer Relations