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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
282 Reviews
Call Service Center (610) 690-6000

282 Reviews of Conicelli Toyota of Springfield - Service Center

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April 20, 2024

Very courteous staff and explanation provided for all services performed. Look forward to future services. More

by MAJORBULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it and happy to assist you in the future. Paula d., Customer Relations

Helpful
April 19, 2024

Very courteous staff and explanation provided for all services performed. Shuttle service also excellent with great driver. More

by eadcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the kind words, your business and the five star rating. Paula d., Customer Relations

Helpful
April 19, 2024

Service was fast, staff was friendly. Only reason not 5 stars is I asked to check car thoroughly and all fluid levels and battery with the oil change. They did the multipoint inspection More

by kostaqsevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Heffron
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Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks for reviewing our dealership. We appreciate your business. Paula d. Customer Relations

Helpful
April 19, 2024

Outstanding service as usual. All the service associates ar excellent and congenial as always. Outstanding!! More

by kjjmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the kind words, your business and the five star rating. Paula d., Customer Relations

Helpful
April 18, 2024

1.They made me wait for 15 minutes before they could check me in. When people work together, whoever is not busy must help customers. Instead she is complaining. I don’t understand why I have to wait 3 More

by Prunella Mathebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack DePre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Conicelli Toyota of Springfield responded

Prunella, I apologize for your recent experience with our Conicelli Toyota of Springfield service center. I shared your concerns with our service manager. If you would like to send me your phone #, I would like to have Jack call you about this issue. Paula d., Customer Relations, 610-828-1400 x 1213

Helpful
April 18, 2024

They employee are so caring, always answering questions to anything you ask for, this is good More

by maguydayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the great five star review. We appreciate it. Paula d., Customer Relations

Helpful
April 18, 2024

Everyone is so friendly from Alissa to the front desk lady to the shuttle driver John, it’s always a pleasure More

by JANET.MEEHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the great five star review. We appreciate it. Paula d., Customer Relations

Helpful
April 17, 2024

Great service providers. Explained the situation and kept me informed as to what was going on. More

by ALANAGAZETSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it. Paula d., Customer Relations

Helpful
April 17, 2024

Curs my car was not checked good. It still showed me an engine maintenance in my dash. More

by KABACISSE361
Recommend Dealer
No
Employees Worked With
Jack
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Apr 19, 2024 -

Conicelli Toyota of Springfield responded

May I suggest you reach out to our Service manager Jack Depre to discuss these issues? You can reach him at 610-690-6000 x 5060. Thank you Paula d., Customer Relations

Helpful
April 16, 2024

They allowed me to wait for my car even though I had a drop off appointment. More

by CHUCKB.DH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it. Paula d., Customer Relations

Helpful
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