Conyers Nissan

Short version: 73 days to get my title (Georgia law allows 30), $219 paid for registration work I ended up doing myself at the tag office, six months — zero written replies to anything, two government allows 30), $219 paid for registration work I ended up doing myself at the tag office, six months — zero written replies to anything, two government case files opened. Long version, facts and dates only: I bought a 2023 Rogue SV here on 03/07/2026, paid in full, plus a $3,229 service contract. 1. TITLE: Georgia law (O.C.G.A. 40-3-33) gives a dealer 30 days to complete title work. Mine took 73 days (issued May 19). The title application was initiated on 3/11, left incomplete, and re-filed a month later, while the previous owner's lien was still active weeks after the sale — I have dated DRIVES screenshots of all of it. 2. REGISTRATION: I paid the dealership $43 for tag/title/registration plus a $199 e-file processing fee. I still had to go to the tag office myself on 4/20 to finish the registration and pay the $20 registration fee a second time. So I paid a processing fee for work I ended up doing myself. 3. COMMUNICATION: In six months, the dealership has not sent me a single written response. Not to my emails (the salesperson's contact address turned out to be a personal Yahoo account), not to their designated after-sale complaints contact from the FTC Buyers Guide, not to the message I sent through their own website form (their system confirmed receipt; their internet assistant replied only to ask if my email address was correct — then silence). One phone promise ("you'll have everything Monday") was not kept. 4. MAINTENANCE: The car was sold to me at 62,448 miles, and nothing in the CARFAX history or the paperwork I was given shows the CVT fluid ever being replaced — even though the itemized pre-sale reconditioning entry lists everything down to tire balancing. Nissan's severe-service interval for this fluid is 60,000 miles, and the car spent its first ~45,000 miles as a rental. This dealership serviced the car for the previous owner and did the pre-sale reconditioning, so its own service department knew the history. I offered in writing to consider ALL of the above resolved if they simply performed this overdue CVT service. They ignored the offer completely. I ended up paying $395 at another Nissan dealer; the transmission judder I had experienced went away after the fluid change. The title delay and duplicated fees are documented with the Georgia Attorney General's Consumer Protection Division (case #689451) and Nissan Consumer Affairs (case #56618956). Before you hand over the money, everyone here is friendly, attentive and quick to call you back. The moment you've paid, that ends. Any problem after that is yours alone — six months of trying, and not one written answer to anything. I will update this review if the dealership resolves the matter. More

Conyers Nissan Better Business Bureau rating is a D -. After I signed the purchase agreement and was preparing to leave I was informed that there was only 1 key fob. And the emergency key is blank. The pr After I signed the purchase agreement and was preparing to leave I was informed that there was only 1 key fob. And the emergency key is blank. The price of a new key fob, lock cylinder and locksmith will cost over $1000. I called and left messages for the Salesman and Sales Manager. My email was forwarded to the GM. I did not receive any return calls or emails from any of them. When I was first interested in my new car. I was called immediately and several times. Now Conyers Nissan doesn't want to do anything to resolve this issue. More

They are rude & unhelpful. My call was passed around and nobody wanted to take ownership or responsibility. No one would assist with finding out the simple answer to my questio My call was passed around and nobody wanted to take ownership or responsibility. No one would assist with finding out the simple answer to my question regarding something sold by them. A manager was literally yelling at me & hung up in my face. I will NEVER purchase another vehicle from there EVER again and I will not refer anyone here. More

Still waiting to get the other key fob for TWO cars I bought. Have made 6 calls and 5 visitsto the dealership. Was given several promises to get back to me. No return phone calls, from messages or vi bought. Have made 6 calls and 5 visitsto the dealership. Was given several promises to get back to me. No return phone calls, from messages or visits. 80k spent and Im being ignored and ran around about my second key fob which is owed to me from the purchase. More