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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,076 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,076 reviews

December 03, 2022

Got my vehicle right in and evaluated by that afternoon without an appointment. Truck was in “limp mode” due to a DEF issue. Dropped it off on Wednesday before thanksgiving and had it back Monday morning. More

by SYDNEYBO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We are happy that we could help. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

December 02, 2022

Did not want to meet me halfway on anything. Would not even accept a down payment to hold it for 2 days while I sold my car to Carvana. More

by Mmbsr
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Nick Grille
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. We apologize that this experience was not up to what customers have obviously come to expect from their shopping experience with us. Please feel free to reach out so that I can get some further information on your interaction at your convenience. Bryan Scarpellini - Managing Partner Bryan@countoncopeland.com 508-534-2214

December 02, 2022

Too bad to trucks the last time my truck stay 30 days to fix a little problem More

by DILMARGARETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Scarpellini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Colby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Copeland Chevrolet Hyannis responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Bryan Scarpellini Managing Partner

December 01, 2022

Very convenient same day service Their quick turnaround allowed me to keep my ferry ride home More

by Alarm1kh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Copeland Chevrolet Hyannis responded

Thanks for sharing about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

Dec 04, 2022 -

Alarm1kh responded

Thanks again

November 29, 2022

Bill the Finance Manager made this deal happen! He handled an out of State vehicle purchase like a true professional! He is a very valuable asset to your dealership! More

by GATORFAN174
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill the Finance Manager!
Nov 29, 2022 -

Copeland Chevrolet Hyannis responded

Congratulations on your new vehicle! We are so glad that Bill and our team had the opportunity to work with you, and that they could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Bryan Scarpellini Managing Partner

November 29, 2022

I was disappointed in that one thing I requested was not fulfilled. Was told what to do myself which I was unable to because of my health at the time. I don’t care to pay over $400.00 and have to finish the More

by YAVUZALTUNDAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. We appreciate your support. I will ask Judy to reach out to you and help identify how we may possibly be able to assist. Please reach out to me via my info below if you and her have trouble connecting when she's back on Thursday. Thank you! Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

November 28, 2022

Did a great deal = trading my low mileage 2021 RAV4 for a new 2022 Chevy Colorado Z71. Great truck; especially now - that I did decline the Onstar welcome call with their customer service dept. More

by nick4nowthen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Whitney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Nov 29, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

November 25, 2022

Copeland was very easy to work with. Greg was very friendly, helpful, and accommodating. Great experience overall, I’m very happy I went through them! More

by Meghan H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Remedis
Nov 27, 2022 -

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Meghan, for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

November 25, 2022

Nick was great to work with myself and my family can’t say enough about him! I was in a new to me car for 2 months ( Honda CRV ) which I wasn’t very fond of but needed a car and he got me out of the car a More

by RosettaNunes11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Grille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Copeland Chevrolet Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

November 23, 2022

Professional and friendly good quality workmanship . I will use them again , next time I need service . More

by JROCK757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

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