
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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The staff at Cortese service kept me updated on what was wrong with my car, how long it would take to fix, and what it would cost. I only wish they had more loaner vehicles available but that is out of thei wrong with my car, how long it would take to fix, and what it would cost. I only wish they had more loaner vehicles available but that is out of their control. More
NICE PEOPLE WORK HERE NICE PEOPLE WORK THERE. ROB, MY TECHNICAL ADVISOR WAS VERY COURTEOUS AND VERY THOROUGH ABOUT ANSWERING QUESTIONS. HE DID NOT TREAT ME IN A CONDESCENDI NICE PEOPLE WORK THERE. ROB, MY TECHNICAL ADVISOR WAS VERY COURTEOUS AND VERY THOROUGH ABOUT ANSWERING QUESTIONS. HE DID NOT TREAT ME IN A CONDESCENDING MANNER. AMENABLE TO WORKING WITH MY "TEAM" TO GET MY JEEP BACK ON THE ROAD. THE ONLY THING I DON'T UNDERSTAND IS WHY THEY LEFT THE ENGINE COVER OFF AND THREW IT IN THE CARGO AREA? PERHAPS THEY WERE DOING ME A FAVOR BECAUSE IT WAS 90 DEGREES OUT AND I HAD A 3 HOUR TRIP HOME. NEVERTHELESS A HEADS UP WOULD HAVE BEEN HELPFUL BECAUSE THE ENGINE WAS SO NOISY I THOUGHT SOMETHING WENT WRONG WITH IT. THANK YOU AGAIN FOR HELPING ME. IT'S NOT THE EASIEST SITUATION WHEN YOUR VEHICLE BREAKS DOWN SO FAR AWAY FROM HOME. More
They were friendly, courteous and didn’t waste my time. I was impressed with their paperwork process and ability to keep my information secure. My salesperson Todd DeWind was great. was impressed with their paperwork process and ability to keep my information secure. My salesperson Todd DeWind was great. More
Can’t say enough positive things about these guys. They showed integrity, honesty and a genuine joy for getting me behind the wheel of the Jeep I wanted. No typical car deal ship BS, my sales guy (Bob Harm showed integrity, honesty and a genuine joy for getting me behind the wheel of the Jeep I wanted. No typical car deal ship BS, my sales guy (Bob Harmor) went above and beyond to listen to what I needed, showed me a few models that were a good fit and had me driving my new 2020 Wrangler off the lot that afternoon. Put her to work with 1200 miles the very next day and was able to see my mom for her birthday. To say I’m satisfied is such a massive understatement. I’m thrilled - so ask for Bob cause he’s the guy you’re looking for. More

Anna was great, our experience was short and sweet and we love our new van! She worked with me through phone and email to make our experience go more smoothly. love our new van! She worked with me through phone and email to make our experience go more smoothly. More
Always get the job done right the first time great customer service and always very helpful when giving recommendations will be a loyal customer keep up the good work customer service and always very helpful when giving recommendations will be a loyal customer keep up the good work More
Excellent I enjoyed the service since my first car from Cortese . I let my friends and family know who will take care of them when time comes for new car or tru I enjoyed the service since my first car from Cortese . I let my friends and family know who will take care of them when time comes for new car or truck . I will always get my trucks from Cortese !!!! More

Thank you Danielle, Anna and Dave for my new ride! This vehicle popped online and it was exactly what I was looking for. Worked with this team and within 24 hours took her home. Thanks crew! vehicle popped online and it was exactly what I was looking for. Worked with this team and within 24 hours took her home. Thanks crew! More
Todd DeWind and Dave Hilner make it happen My dad bought a truck from Todd a few months ago and I was impressed on how Todd treated him and the amazing deal he found for my dad. Recently I cal My dad bought a truck from Todd a few months ago and I was impressed on how Todd treated him and the amazing deal he found for my dad. Recently I called Todd to possibly get a used truck for myself and ended up with a brand new Ram at a cheaper than used price. Dave Hilner the finance manager always works hard to get the best financing possible. In fact after I had signed my agreement and was about to leave the lot in my new truck when Dave found me and had me come back in because he found a way to save me a few dollars per month more. I cant say enough about the integrity and attentiveness of any Cortese employee that I have encountered. I since bought my second vehicle from Cortese an couldn't be happier. More
Professional, courteous and prompt service. Daniel kept me informed. He called with questions and provided updates. I am very pleased. I will bring my truck back. me informed. He called with questions and provided updates. I am very pleased. I will bring my truck back. More