Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I had my damaged radio antenna on hood of van replaced and had it returned with body damage near area of antenna. Damage was repaired but received vehicle back with filthy floor matt from who ever was dri and had it returned with body damage near area of antenna. Damage was repaired but received vehicle back with filthy floor matt from who ever was driving it. Mark should have checked my van on both occasions before it was turned over to me as work being completed. Unacceptable workmanship and attention from the Service Department. More
Great customer service and Rob was a great help. His attention to detail was very helpful. He helped a lot and was very informative. Thanks attention to detail was very helpful. He helped a lot and was very informative. Thanks More
I’ve bought cars from them since 1995. I like the people.always have had the best service when getting a vehicle at that location loop people.always have had the best service when getting a vehicle at that location loop More
great vehicle, Anna and John were great to work with. Clean and hospitable showroom. our need were taken into account and we were directed to a vehicle that fit our needs. Clean and hospitable showroom. our need were taken into account and we were directed to a vehicle that fit our needs. More
Service and customer service was great. I had a lifter and camshaft replaced on my Dodge Durango RT. My service advisor Rob did a great job with helping with navigating the process with the warranty compa and camshaft replaced on my Dodge Durango RT. My service advisor Rob did a great job with helping with navigating the process with the warranty company. More
Not to happy that this is my second visit and the problem wasn't resolved with window. That's why I purchased a extended warranty. Still had to paid $65.00 out of pocket. wasn't resolved with window. That's why I purchased a extended warranty. Still had to paid $65.00 out of pocket. More
I recently purchased my 2021 Jeep Wrangler at Cortese. Todd Lentine was my sales rep and I’m very pleased with the experience. He was very knowledgeable and clear about the products that I was interested Todd Lentine was my sales rep and I’m very pleased with the experience. He was very knowledgeable and clear about the products that I was interested in. He provided several viable choices for my purchase. He made the whole buying process easy for me, including all the paper work. I would work with Todd again in the purchase of a new vehicle. More
Great experience, courteous and knowledgeable. Thank you very much to the Cortese family.Even tho this was a long distance deal I had total confidence in this purchase. Many thanks again! very much to the Cortese family.Even tho this was a long distance deal I had total confidence in this purchase. Many thanks again! More
Had my Challenger in for NYS Inspspection, and general check over all good. Next day had my Durango in for tire rotation, oil change and general check up. As always the service team did great job. I waite check over all good. Next day had my Durango in for tire rotation, oil change and general check up. As always the service team did great job. I waited for both, and the waiting room was spotless clean and seating was spaced just right. Very good experience both days. More
Appreciated the Cortese Auto Group's help. Lots of Appreciated the Cortese Auto Group's help. Lots of players to buy and sell automobiles. I am very pleased with the high level of customer service. Appreciated the Cortese Auto Group's help. Lots of players to buy and sell automobiles. I am very pleased with the high level of customer service. I live in NC but chose Cortese the third time in a row for my Chrysler Mini Van... the best minivan on the market. We are a one car family and it is reassuring that we are now into a new vehicle with a 36/3 warranty. No worries there. We travel long distances and reliability is important to us at our age. Thanks for being there!! Great vehicle. The challenge now is to learn about all the whistles and bells on this hi tech 2020 Pacifica. More






