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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.4
2,212 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,212 reviews

January 23, 2020

New car purchase Found a car I liked on line contacted dealership. Meet with Derek, we came to an agreement on trade and price of car . Was only there about an hour. More

by scsmeat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the review. It provides us encouraging feedback, Samantha Cortese Customer Relations Manager 585-277-3214

January 23, 2020

I just purchased a vehicle here and John Cortese was awesome to work with. I was referred to him by a friend/coworker. I was treated very well by everyone I spoke to before the deal, during and after. L More

by law618
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner
Jan 23, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Great to hear! Thanks for the great review! Samantha Cortese Customer Relations Manager 585-277-3214

January 22, 2020

Great Customer Service!!! Samantha and Rob both took the time to understand the issues with our vehicle and went above and beyond to restore our confidence in not only the vehi More

by Cdga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Balon, Dylan Scorsone
Jan 23, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We are happy to hear that you enjoyed your experience with us. Thank you for your business! Samantha Cortese Customer Relations Manager 585-277-3214

January 22, 2020

Quick and easy. Service issue diagnosed quickly. Work time was detailed and completed on time. Acknowledged the existing Extended Warranty without being reminded. No More

by aquintero0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan in Service
Jan 23, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Great to hear that you had such a great experience! Samantha Cortese Customer Relations Manager 585-277-3214

January 22, 2020

Fixed right the first time I just meet the service Tec. Dan and he really knows his stuff. Fixed it right the first time and I was in and out. More

by Homer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan D.
Jan 23, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Great review! Samantha Cortese Customer Relations Manager 585-277-3214

January 21, 2020

Excellent customer care I inquired about buying a ram truck on line. I had a response the same night and it was easy to make an appointment to check vehicles. Their process More

by fbg14619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner, Mike Maniscalco
Jan 23, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks so much for the great feedback! We look forward to seeing you soon. Samantha Cortese Customer Relations Manager 585-277-3214

January 21, 2020

Quickly diagnosed the problem and they were able to get the jeep back on the road after a new throttle body was ordered. Only improvement would have been faster repair if the part was in stock. Jordan wa More

by eric
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 21, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you Eric!

January 18, 2020

Amazingly Smooth Process I have never had a smoother process of buying a car. from start to finish, Dylan met my needs, delivering the car we needed, at a price we could affor More

by redsfanpeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Scorsone
Jan 21, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

January 17, 2020

Great customer service, easy to find location, nice selection of cars to choose from and excellent car servicing. I came in for car repair, and Iplan on returning to purchase a car. More

by Dodge1
Recommend Dealer
Yes
Employees Worked With
Anthony Rainey, five stars!
Jan 21, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the positive feedback! Reviews like yours are very encouraging!

January 17, 2020

Promt and courteous service in a clean environment!! It was really easy to schedule the appointment on line. The whole process took minutes and the confirmation was even faster! More

by jpratt01
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi there, we are very happy to have provided you with such quick service! Please let us know if there is anything else we can do for you; we are more than happy to help!

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