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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.4
2,212 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,212 reviews

January 16, 2020

The guys working there are very courteous and quickly. I went in for a regular maintenance and they had me in and out before I knew it. More

by jameslee.1
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 21, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

thank you James!

January 16, 2020

My car displayed a low oil pressure light and I needed an oil change immediately. The dealer scheduled an appointment for within an hour of my call and completed the service quickly with exceptional professi More

by tjmarine7
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

January 15, 2020

Great Service, I thought I was slightly pushed hard into the mopar coverage plan but hopefully it will be worth it at the end of my lease term. More

by bccaryl
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner, Joseph Gatas
Jan 15, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Brandon! It will be worth it. Samantha Cortese

January 14, 2020

Rob provided excellent customer service. He was patient, made eye contact and made me feel like I was the only person he was working with that day. Excellent all around! More

by lyr0710
Recommend Dealer
Yes
Employees Worked With
Rob in service
Jan 15, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We are happy to have provided you with a great experience.

January 11, 2020

Working with Rick was amazing! Thank you for putting me in my beautiful new car! I couldn’t have asked for a smoother experience or a better salesmen More

by nCd1994
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the kind remarks!

January 11, 2020

It was a total pleasure doing business with Cortese.....friendly, helpful and just a great experience! They took the time to explain the Features of the Jeep to us. More

by beetle1
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Muffoletto
Jan 15, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Great review!

January 09, 2020

Todd was helpful Todd moved the process along quickly. I'm not sure why he is not showing up in the list below. I don't have any other words for this review. More

by dancooley01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Rocco Muffoletto
Jan 15, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Dan!

January 08, 2020

I made an appointment for a safety recall, brought my car in 3 hours early just to have them call me (after I had texted them) at 5pm to say that my vehicle was not even looked at and they could get it done More

by ambstotz
Recommend Dealer
No
Employees Worked With
Service department
Jan 15, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am so sorry to hear about this experience. I would like to speak with you further about what happened. Please call me at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

January 08, 2020

Well done. Worked well with us, fixed everything, great customer service. We are happy and thankful. Will definitely come back when we need future service and he More

by brialynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review Bria !

January 08, 2020

Quick, Easy, Trustworthy Went to three dealerships after doing research on the Jeep I wanted. I met John Jr. and was very impressed as he was the only person that actually LI More

by Mark F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner
Jan 08, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Mark, thanks for the feedback and am happy you had such a great experience with John! We hope to see you again soon.

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