Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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My car displayed a low oil pressure light and I needed an oil change immediately. The dealer scheduled an appointment for within an hour of my call and completed the service quickly with exceptional professi oil change immediately. The dealer scheduled an appointment for within an hour of my call and completed the service quickly with exceptional professionalism. More
Great Service, I thought I was slightly pushed hard into the mopar coverage plan but hopefully it will be worth it at the end of my lease term. the mopar coverage plan but hopefully it will be worth it at the end of my lease term. More
Rob provided excellent customer service. He was patient, made eye contact and made me feel like I was the only person he was working with that day. Excellent all around! made eye contact and made me feel like I was the only person he was working with that day. Excellent all around! More
Working with Rick was amazing! Thank you for putting me in my beautiful new car! I couldn’t have asked for a smoother experience or a better salesmen in my beautiful new car! I couldn’t have asked for a smoother experience or a better salesmen More
It was a total pleasure doing business with Cortese.....friendly, helpful and just a great experience! They took the time to explain the Features of the Jeep to us. Cortese.....friendly, helpful and just a great experience! They took the time to explain the Features of the Jeep to us. More
Todd was helpful Todd moved the process along quickly. I'm not sure why he is not showing up in the list below. I don't have any other words for this review. Todd moved the process along quickly. I'm not sure why he is not showing up in the list below. I don't have any other words for this review. More
I made an appointment for a safety recall, brought my car in 3 hours early just to have them call me (after I had texted them) at 5pm to say that my vehicle was not even looked at and they could get it done in 3 hours early just to have them call me (after I had texted them) at 5pm to say that my vehicle was not even looked at and they could get it done the next day.... They were unapologetic and kind of rude. I had to pick my car up that because I needed to get to work the next day. Waste of time. More
Well done. Worked well with us, fixed everything, great customer service. We are happy and thankful. Will definitely come back when we need future service and he Worked well with us, fixed everything, great customer service. We are happy and thankful. Will definitely come back when we need future service and help. More
Quick, Easy, Trustworthy Went to three dealerships after doing research on the Jeep I wanted. I met John Jr. and was very impressed as he was the only person that actually LI Went to three dealerships after doing research on the Jeep I wanted. I met John Jr. and was very impressed as he was the only person that actually LISTENED to what I wanted to do versus trying to drill me with questions or push me into other models. He gave me some great feedback on features I was unsure about and was very clear and honest about the costs versus the value of certain options. He wanted to be sure that I was going to be satisfied and I appreciated that approach. This was the quickest and easiest purchase of a vehicle and there is no doubt I got great value from this dealership. More






