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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.4
2,212 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,212 reviews

December 11, 2019

Purchase vehicle Everything was great from when I first walked in until we drove our new van away. The people in the collision shop were very helpful and supportive to More

by john0789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner
Dec 13, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

John, we're happy you found our staff to be so supportive during your experience here at Cortese Auto Block. If you're ever in need of more help, please let us know!

December 10, 2019

Fast service appointment then the actual service work was quick and on my way within an hour. Nick was very helpful and kept up great communication More

by Cal63
Recommend Dealer
Yes
Employees Worked With
Nick in Service
Dec 11, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 05, 2019

Best service ever So professional and caring. They treat your car like their own. I would never think of going anywhere else, either to buy a car or have it serviced. C More

by kdernoga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa she schedules appts., Jordan Burnette
Dec 09, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

December 05, 2019

Attentive, helpful and agile Because the deal was doing by a person who is Attentive, helpful and agile, so its everything that we customer want and are looking for nowadays. More

by TFOGANHOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Muffoletto, Dylan Scorsone
Dec 09, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2019

Outstanding The team was very professional and easy to work with. The Jeep was well designed and the controls were easy to understand. Good dealership! Well More

by gmcmret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner
Dec 09, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review!

December 05, 2019

Knowledgeable and Thorough Michael was very impressive with his knowledge of the vehicles we were deciding on. He didn’t rush us into a decision and helped figure out the best p More

by JIMMYTRIESTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Maniscalco
Dec 09, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jimmy, it is great to read such wonderful comments about your recent experience with us!

December 04, 2019

Pleasant experience Service representative was courteous and cooperative. The work was done promptly and I was provided with refreshments and a comfortable place to wait. More

by jgordon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
Dec 06, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello there, thank you; we appreciate your feedback about your recent service experience. We are pleased to hear our team delivered prompt service. If you're ever in need of more help, please let us know!

December 01, 2019

Went in for a air bag recall on my 2004 dodge ram 1500. came home that night and my temperature controls lights were out, believed that isnt plugged in. talked to them next day and basically told that I w More

by teasningu
Recommend Dealer
No
Employees Worked With
Nick Service advisor, Brian asst service manager
Dec 02, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am sorry to hear about this experience. Please call me at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

November 30, 2019

Completely understanding and time well spent! My sales reps really took the time to listen to my needs and wants in a vehicle. I had a ton of questions that all got answered and I felt 100% comfor More

by rgira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Muffoletto, Dave Hilner
Dec 02, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

It is great to read such wonderful comments about your recent experience with us!

Dec 03, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Auto Block. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

November 29, 2019

Very low pressure cordial environment They did a very good job of going through the pros and cons of leasing and buying. As it happened this year, the purchase option was superior to leas More

by wst2378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner
Dec 02, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi there, we're happy to hear you had such a positive experience with John and our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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