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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.6
2,100 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,100 reviews

August 15, 2019

Thorough, understandable, on-time, courteous Every single individual with whom iI dealt was courteous, professional, and clearfly knew what they were talking about. Excellent facility. Top shelf More

by ncbensko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Guidice
Aug 16, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2019

Top notch service Cortese got my truck in for me last minute for an oil change and recalls without hesitation. My truck was completed in a timely manner , would highly More

by 0514walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry morse
Aug 16, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

August 12, 2019

Always the best service They are always fast and efficient and friendly and knowledgeable. They contacted me about a recall before I even got the paperwork in the mail! Than More

by Carla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Mark
Aug 14, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Carla, thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Auto Block!

August 12, 2019

Thanks Jeff! Third car I have leased from Jeff. He’s always willing to work with my budget and what I’m looking for. Always stops what he’s doing to help me. I wil More

by alsoccer87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff LaMartina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us!

August 08, 2019

Vehicle Inspection and Check up Fair and honest vehicle service and good straight forward advice on upcoming maintenance needs for my vehicle. Thank you for keeping my Jeep Cherokee More

by JC Zane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 08, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 08, 2019

Get the run around every time. Been back to the dealer multiple times about a tail light under warrants. Told when I got the car it needed photos by a special camera. Photos could n More

by Durango17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Aug 08, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am very sorry to hear about this experience. I would like to speak with you further about what happened. Please call me at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

August 07, 2019

Good customer service. Good customer service' friendly and courteous. Willing to explain everything that they need to do and have patience in answering questions they custo More

by emeraldj55@hot.mail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Guidice
Aug 08, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2019

Visited Service for Oil Change I came in for an oil change and asked service to repair a non functioning car remote. I dealt with Jordan and he was prompt and efficient. I also u More

by michele.potter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan in Service, I really do not remember names well
Aug 08, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Michelle, thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

August 06, 2019

Very friendly and outgoing staff and sales person was very k Overall great experience would definitely recommend to friends and Family would definitely go back for future purchase! Rick was very knowledgeable More

by JOSETTE.LINDSEY
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Josette, thanks for your kind words about Rick. We are so happy that you had such a great experience with us. Thank you for being a valued customer. Samantha Cortese Customer Relations Manager 585-277-3214

August 06, 2019

Used car with no issues (I hope) They explained things very clearly each step of the way and they listened to my concerns. I hope it will be a long relationship. I had to drop the c More

by cruzgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff LaMartina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGinnity
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Necaster, Dave Hilner
Aug 07, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

cruzgirl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

Aug 08, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

cruzgirl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

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