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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.6
2,118 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,118 reviews

May 27, 2019

quick, proactive service!! They were able to schedule me in on short notice(same day) for NY State inspection and oil change. Proactively identified and addressed a recall issue More

by John O'Connor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian(Service)
May 26, 2019

Can’t duplicate issue that happens every 2 seconds? Had to return 3 times for obvious electrical issues to be told they couldn’t duplicate the issue. Still having problems today every two seconds! More

by cbpun18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service employees
Jun 05, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

cbpun18, I am sorry that our service department has been unable to detect the issue. Please give us a chance to make it right. Call me at your earliest convenience to set up an appointment that I will personally oversee. Samantha Cortese Customer Relations Manager 585-277-3214

May 25, 2019

GREAT AND REASONABLE IN PRICE GREAT JOB...................WILL ALWAYS STICK WITH YOU GUYS THIS HAS BEEN A GREAT DEALERSHIP TO DEAL WITH AND I WILL ALWAYS STICK WITH YOU AGAIN More

by srdonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN MITCHELL
May 24, 2019

Jordan was extremely helpful and professional Cortese made it very easy. Everything from setting the appointment to getting the work done, it went smoothly and the work was done on time. More

by Thomas.Queri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa (don’t know her last name), Jordan Burnette
May 24, 2019

Doll up Always friendly service from beginning check in to cash out(very nice cashier gentleman). I came in with a couple of other small requests and the crew More

by mylien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
As named in my review
May 23, 2019

great service I went to change the oil and do the state inspection. I didn't have appointment but it only took me two hours to finish them all. Really good. More

by wbhnjld9589
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
May 22, 2019

Good deal They work with you to make the beat deal and the car was price under books value friendly and honest great service department also would recommend More

by tboudrieau1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019

Great service I'm grateful for having them care for my car and having a great experience with them. I look forward in seeing them. Thank you More

by lubegare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan , Dave Hilner
May 16, 2019

Always professional and honest. I have dealt with Cortese in the past and present. I have dealt with other dealerships and realize Cortese is the most thorough. They leave nothing pa More

by agrmechan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
May 15, 2019

Reliable service Purchased my Pacifica in February. Ran into a few issues. Scheduled service for warranty and they took care of everything from scheduling based on my More

by akaid877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick (service advisor) Lisa (scheduler)
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