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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.6
2,118 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,118 reviews

April 25, 2019

thank you Anna is the best. always finds what I want, goes out of her way to close the deal. She is very professional and a great person. More

by chriplast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2019

Efficient The team was friendly and fast. They Accommodated my requests and need for service at a sister company. It was a great experience overall. definitely More

by heather.ayers25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2019

I felt let down by dealer I trust I always bring my car to Cortese and I have to offer suggestions on service that they offer me. My heat wasn't working and they didn't check everythi More

by tianadeniset
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Lyth
Jun 05, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

tianadeniset, I apologize that you feel let down as that is never our intention. I would love a chance to make it right. Please give me a call at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

April 21, 2019

Quick and easy I appreciate the follow up by salesman Dylan shows towards his customer after the sale occurred. He asked me to contact him when my first service was More

by kettle1seven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Scorsone, Jordan Burnette
April 19, 2019

Service appointment for oil change and tire rotation went as scheduled and it’s length was appropriate. I would recommend having service at this dealership a More

by aredbarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service appointment employees
April 19, 2019

Not the best After every time my truck goes in and even my previous truck would get serviced I feel like something would happen or go wrong and I would have to go More

by hinchey1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Alger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

hinchey1102, I am sorry for the past experiences that you've had. I would love a chance to make it right. Please call me at your earliest convenience and I will personally oversee your next visit to make sure that nothing like hat happens again! Samantha Cortese Customer Relations Manager 585-277-3214

April 18, 2019

Excellent people & service! Cortese Dodge is where we bought our first van in 1980. have been with them ever since. No other mechanic has touched any of our cars. Nick Guidice More

by dspaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa LaDelfa & Nick Guidice
April 17, 2019

Great assistance I had my car towed to the dealer due to a breakdown. Nick Guidice did a great job diagnosing the issue and providing advice on how to proceed. Addit More

by mpotter732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Guidice
April 16, 2019

great service Whenever I have come in to get service done to my jeep I am very pleased at the work done Brian my service guy is always there to listen to what I’ve More

by mruckie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in service
April 11, 2019

perfect service My service experience was the best!! scheduling, drop off and pick up could not have gone smoother. My car was ready before the time promised and havi More

by dabrams1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with Nick and he was great!!!
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