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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.6
2,113 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,113 reviews

January 09, 2019

Great service from Anna. She has leased 4 cars to us and 1 Fast friendly service If Anna was not at Cortese we probably would have gone elsewhere. She always finds the best lease for us nver wastes our time. More

by eloise2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2019

High Pressure and Lies My salesman was in such a rush to get me into a new truck he lied about the engine, the warranty and the tow rating. After being lied to and told that More

by COFFEYTURNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Obrien
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dunkleberger
1.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Gatas
January 05, 2019

worked within my budget Byron is very helpful, and knowledgeable, very kind. He wanted to put us in a new car. It wasn't a struggle, he helped us realize our new car options More

by jclement11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Lyth
Jan 05, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you! I appreciate the kind words and look forward to helping you in the future. Byron Lyth

January 05, 2019

Service staff. The service staff was very friendly, courteous and explained in detail what my vehicle needed. they even offered me a loaner vehicle because of the fa More

by jwest71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan, Service advisor
January 04, 2019

Second car in 10 years. Do your homework before you walk in, talk to Anna and you will have one of if not the easiest buying experiences you have ever experienced. If you com More

by A29722972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2019

Really good customer service I’m really satisfied with the service. The service advisor really took good care of me and the parts guy was helpful and he listened to me with a lot More

by gvirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Ryan Germeroth
January 03, 2019

AWESOME DEALERSHIP Extremely helpful from the moment I walked in the door to the moment I drove off in my new Jeep. Had to go back once to get a quick lesson on how to More

by pmilsted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Muffoletto, Byron Lyth
Jan 04, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the kind words! It was a pleasure to work with you. Byron Lyth

January 02, 2019

Service Appointment I have been in Rochester for a little over a year, moved from Jacksonville, FL, and this location has been very helpful and courteous on my recent vis More

by abeliso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I don't recall their names :(
December 30, 2018

Good Service. Had a wheel aliment at a tire service facility and they damaged the Adaptive radar sensor in from of car. The tire service center replaced it but coul More

by daled2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian the service Advisor
December 28, 2018

The wait time is not long and the customer service is awesom I come here for all of my oil changes and the staff is always friendly. I never have to wait long for my service, and I really the the free coffee and More

by whitedenise34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Jordan Burnette
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