
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Great service from Anna. She has leased 4 cars to us and 1 Fast friendly service If Anna was not at Cortese we probably would have gone elsewhere. She always finds the best lease for us nver wastes our time. Fast friendly service If Anna was not at Cortese we probably would have gone elsewhere. She always finds the best lease for us nver wastes our time. More
High Pressure and Lies My salesman was in such a rush to get me into a new truck he lied about the engine, the warranty and the tow rating. After being lied to and told that My salesman was in such a rush to get me into a new truck he lied about the engine, the warranty and the tow rating. After being lied to and told that it was too late to back out of the deal, I took it up with the sales manager, dealer manager and the owner. All of whom were unapologetic and insulting. I have been consistently lied to fed empty promises with absolutely no resolutions offered. More
worked within my budget Byron is very helpful, and knowledgeable, very kind. He wanted to put us in a new car. It wasn't a struggle, he helped us realize our new car options Byron is very helpful, and knowledgeable, very kind. He wanted to put us in a new car. It wasn't a struggle, he helped us realize our new car options within our budget. the dealership was high at the onset, but did meet us at our budget within 10 dollars More
Service staff. The service staff was very friendly, courteous and explained in detail what my vehicle needed. they even offered me a loaner vehicle because of the fa The service staff was very friendly, courteous and explained in detail what my vehicle needed. they even offered me a loaner vehicle because of the factory recalls i had. More

Second car in 10 years. Do your homework before you walk in, talk to Anna and you will have one of if not the easiest buying experiences you have ever experienced. If you com Do your homework before you walk in, talk to Anna and you will have one of if not the easiest buying experiences you have ever experienced. If you come in looking to be fair, you will be treated fair. Very little back and fourth, just a pleasurable and easy buying experience. And do yourself a favor while you are there, at least check out a Mitsubishi outlander, in my opinion one of the most reliable, value priced vehicles on the road, I'm on my 4th one going as high as 165,000 miles with one and I've never had to replace anything other than regular maintenance, and never have gotten stranded anywhere not once. More
Really good customer service I’m really satisfied with the service. The service advisor really took good care of me and the parts guy was helpful and he listened to me with a lot I’m really satisfied with the service. The service advisor really took good care of me and the parts guy was helpful and he listened to me with a lot of patience. More
AWESOME DEALERSHIP Extremely helpful from the moment I walked in the door to the moment I drove off in my new Jeep. Had to go back once to get a quick lesson on how to Extremely helpful from the moment I walked in the door to the moment I drove off in my new Jeep. Had to go back once to get a quick lesson on how to hook up my phone to UCONNECT. But other than that smooth sailing. More
Service Appointment I have been in Rochester for a little over a year, moved from Jacksonville, FL, and this location has been very helpful and courteous on my recent vis I have been in Rochester for a little over a year, moved from Jacksonville, FL, and this location has been very helpful and courteous on my recent visits. Will certainly continue to do business! Thank you for being my Jeep Dealership away from home :) -Andrew More
Good Service. Had a wheel aliment at a tire service facility and they damaged the Adaptive radar sensor in from of car. The tire service center replaced it but coul Had a wheel aliment at a tire service facility and they damaged the Adaptive radar sensor in from of car. The tire service center replaced it but could not get the car computer out of factory mode. Had to take it to the dealer to have the job finished. More
The wait time is not long and the customer service is awesom I come here for all of my oil changes and the staff is always friendly. I never have to wait long for my service, and I really the the free coffee and I come here for all of my oil changes and the staff is always friendly. I never have to wait long for my service, and I really the the free coffee and water. More