Cortese Chrysler Jeep Dodge RAM Mitsubishi

Great car buying experience We received a call from the dealership regarding our van, they were looking for good used cars. At first I was skeptical thinking it was just a way of We received a call from the dealership regarding our van, they were looking for good used cars. At first I was skeptical thinking it was just a way of getting customers to come in. But something about the girl, Hannah, made me think it was worth checking out. I called and was put in touch with Sam Cubiotti nod was very pleasantly surprised with the sincere honest conversation we had. After about a 10 min. Call and a couple of call backs we had a great deal and were on our way to Rochester, 80 miles away to buy our new Chrysler 300. On arrival everyone treated us like we were the only customers there, and we weren't, they took care of all our concerns and we were on aright schedule so they speeded up the process and soon we were on our way home .Very Happy. I will recommend Sam and the Cortese dealership to anyone looking for a new or used car. Great atmosphere, clean showroom and courteous employees. I will definitely be back. More

Excellent Experience This is the second purchase for me from Cortese. Bob was excellent at answering all questions and never made me feel "pressured" to buy right then. This is the second purchase for me from Cortese. Bob was excellent at answering all questions and never made me feel "pressured" to buy right then. I would absolutely recommend Cortese and Bob to anyone looking for a new car. More

Issues at first but resolved! I had posted a comment a short time ago about the horrific issues I had during the process of purchasing my new Dodge Avenger and the service I receiv I had posted a comment a short time ago about the horrific issues I had during the process of purchasing my new Dodge Avenger and the service I received. John Cortese had contacted me and apologized for the issues I had and the service I had received from his dealership. Running a business myself I understand how things may fall through the cracks and how important it is that issues be resolved no matter if it is a big issue or small. John did take care of the issues to his best ability and I am happy to say that I am pleased with the service and the way things were handled. Yes it did take 7 months to get things finally fixed and proper however I understand at when issues are brought to a businesses attention sometimes it takes someone from upper management or even ownership to address the issue. In this case it had to get all the way to ownership in order to have things resolved. The car looks beautiful and the entire team was great about making sure all was taken care of and I was satisfied. You can tell that there have been some changes to the way the operation is run and the way a customer is addressed. It was unfortunate that I had experienced the issues I did at the very beginning but John and his team have made things right and I am thankful for that. This dealership did have its bumps but I believe all has been organized and corrected. If you choose to purchase from them I can truthfully say that if an issue should arise they will do what it takes to correct it. I will continue to bring the car in for routine maintenance as I only trust the dealership to touch any car I drive and that in another year and a half I will look at Cortese first before I purchase the next car. More

Such a great experience we bought a second vehicle I started out looking at a used vehicle from Coretese Dodge and both Sam Cubiotti and John Coretese were very helpful in making the buying process sim I started out looking at a used vehicle from Coretese Dodge and both Sam Cubiotti and John Coretese were very helpful in making the buying process simple. They worked with me on my change of direction, all along with no pressure to buy BUT making me feel they were interested in making me happy. I ended up with a GREAT deal on my new Challenger and I was so happy with the experience after closing the paperwork on my car we turned around and bought a new car for my wife. That experience was just as great. Both my wife and I will stick with Cortese for all our new vehicles we purchase based on the great experience buying our new cars. Great job, and thanks. More

AMAZING Experience!! I cannot begin to tell you how grateful I am to have stumbled upon Cortese when looking for my husband's new car. San Cubiotti was SOOOO knowledgeable I cannot begin to tell you how grateful I am to have stumbled upon Cortese when looking for my husband's new car. San Cubiotti was SOOOO knowledgeable, skilled, professional and friendly - he made the entire process seamless for us! He was able to make my husband's dream car a reality, and I will always be grateful for that! It was because of Sam and what he brought to the table that my husband and I decided to look for a new car for me. It was NOT planned at all - my car was only 2 years old! But, when you find someone so trustworthy, with such experience and knowledge, you need to take advantage of that. Sam found the car that was perfect for me - I couldn't believe it!! In short, the entire staff - from Sam to the finance guys and everyone in between - was SO amazing, I would DEFINITELY recommend them for years to come. Thank you all for being the standard that each and every car company should strive to achieve - we will be lifetime customers, I guarantee!! More

Purchase of New Car Hello, Had a chance to work with Anna Moretti very great person knows the business well She treated me and my mom well Great person also I would re Hello, Had a chance to work with Anna Moretti very great person knows the business well She treated me and my mom well Great person also I would recommend anyone to work with her and Cortese Auto Group great place they treat you like family!!!!!!!!!! And they get the job done very excited with my new Dodge Dart!! More

Great experience ! Second car we have bought through Cortese and could not be happier with our purchase. Our salesman Bob Harmor was very helpful and knowledgeable, no ! Second car we have bought through Cortese and could not be happier with our purchase. Our salesman Bob Harmor was very helpful and knowledgeable, not pushy about the vehicle we were interested in purchasing. More

Amazing experience Amazing how a late morning phone call can change you entire day but that's what Anna did for me. Not only did she advance my plans to turn in my lease Amazing how a late morning phone call can change you entire day but that's what Anna did for me. Not only did she advance my plans to turn in my lease earlier but managed to get me into a vehicle that I had been thinking about for the past 6 or so months. She is super friendly and completely on top of everything, which allows for a smooth flowing transaction. It was one of the best experiences purchasing any item that I've ever had. More