Back

Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.7
1,909 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Contact Dealership

2400 W Henrietta Rd

Rochester, NY

14623

Directions

By Type

Showing 1,909 reviews

March 23, 2014

My 2nd vehicle from Cortese. Have worked with Bill Clifford for both. Bill's concern for our satisfaction has been excellant. The people at Cortese are friendly and considerate. I would recommend Bill More

by jimb53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Clifford
March 10, 2014

My experience was as follows....Saw a truck on the internet....contacted them....got info...wanted to make an offer....they told me to make an offer.....when I did...I was told the truck was sold...th More

by GMSD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Reed, Laurie Spinosa
Mar 27, 2014 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We contacted Gary to apologize for his experience and explain the apparent confusion of a vehicle pending finance approval and then becoming available. We met with employees for training on how to properly to respond to off-site purchase offers in relation to our low "no haggle" on line pricing structure. Gary was very understanding and has agreed to consider Cortese Auto Block for a future purchase.

February 21, 2014

One of the best car buying experiences! Great customer One of the best car buying experiences! Great customer service I had called to inquire about a Jeep on their website, Michelle held it for me and More

by Aveclise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek bridges
February 19, 2014

These guys were great,after a misunderstanding.I met the owner an complimented his guys.Mr Courtese even came out to accept my compliment. Kudos to the Dan and Josh. I drove away with my jeep today and I co More

by jmot0114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh the Sales Manager
February 01, 2014

Buying my new Jeep Patriot was our second new car purchase from Cortese in less than a year. The service that we received was outstanding. The best recommendation I can make is that we plan to go bac More

by Dhagmier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
December 27, 2013

I went in at 9:30am to look at a 2005 Jeep Liberty. I was immediately greeted by Dan Tucker! I was driving my Jeep by 1:30pm. Dan took care of everything! Great service and very friendly staff!! More

by FatimaGoba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Tucker
November 27, 2013

We spent a few months looking for a truck and finally settled on a new Jeep Grand Cherokee. Cortese was the final dealership that we visited in our search. We were lucky enough to work with Dan Berg. More

by JenandDan1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
November 23, 2013

Bob was knowledgeable, Very honest and a straight shooter. He worked extremely hard to get me a deal I was satisfied with. I will go back for my next vehicle because I've never been to a better deale More

by earltonj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert harmor
October 29, 2013

I had a great experience dealing with Dan Obrien. He was always very helpful in answering any questions we had and took the time to explain the whole process. Anytime an issue was presented to him, he went More

by bosoxfan825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
September 20, 2013

We actually went in thinking we could only afford a used car because of our budget. But Jason talked to us about all the possibilities. When we arrived he had vehicles available and ready to go for a test d More

by smooret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
...
190