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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
1,896 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,896 reviews
April 20, 2024
Seemed very unorganized, paper work got done wrong, things took longer than normal, wasn’t informed about everything things took longer than normal, wasn’t informed about everything More
by maryvaccaro4
Verified Customer
Helpful April 19, 2024
Great service! always takes care of my service issues promptly and updates with text messages throughout the day. always takes care of my service issues promptly and updates with text messages throughout the day. More
by karen82
Employees Worked With
April 15, 2024
Mike was very informative, helpful, service area very neat and clean,my first time visit here... neat and clean,my first time visit here... More
by ljohnso9
Employees Worked With
April 15, 2024
The customer service was excellent. Jordi was knowledgeable and very professional. The wait area is very comfortable and I was informed throughout the visit as to where things were. Jordi was knowledgeable and very professional. The wait area is very comfortable and I was informed throughout the visit as to where things were. More
by rjaustin5
Employees Worked With
Jordi
April 13, 2024
Worked with service rep Mike. Was very informative and helped me through the whole process. Highly recommend asking for Mike. Thanks Cortese! Was very informative and helped me through the whole process. Highly recommend asking for Mike. Thanks Cortese! More
by epfenninger
April 12, 2024
Outstanding service! Darren took great care of my tire installation. The tires I ordered were the wrong size and he quickly ordered the correct ones and had them there Darren took great care of my tire installation. The tires I ordered were the wrong size and he quickly ordered the correct ones and had them there the same day. My wheels were mounted and balanced and ready to go the next day. More
by PBJ5512
Employees Worked With
Darren in service
April 10, 2024
It was easy, fast, and the staff was super friendly and helpful. Tool care of everything my car needed. helpful. Tool care of everything my car needed. More
by lacey.hendershot
Employees Worked With
April 09, 2024
Had a great experience servicing my wife’s Jeep GC. I went there when the opened without appointment for an oil change and filter, the staff at Cortese and Mike were very nice and professional they go I went there when the opened without appointment for an oil change and filter, the staff at Cortese and Mike were very nice and professional they got me in and out very quickly, will go back again for other services. More
by Hussain Aljoher
