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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.4
2,234 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,234 reviews

July 23, 2026

Excellent service and very friendly people. Always satisfied at Cortese. The owner even came out and said hello which I thought was wonderful. Try to do business with family owned businesses th More

by insurancecard21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for being apart of the Cortese Family, we appreciate your business.

July 23, 2026

Took the time to figure out our problem and also had our recall issue dealt with promptly. Happy customer. More

by davidmandrycky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks David...we appreciate your business.

July 19, 2026

Well, taken care of by everybody the dealership from sales person to finance to delivery More

by Jimpokey 85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jim, we appreciate your business.

July 15, 2026

Poor customer service they treat loyal customer like crap don't give you any pay options very rude I'll never do buissness again. High disapointed More

by antionettewilliams60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob
Aug 06, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Antionette, I am sorry that we missed the mark. I have reached out with hopes to hear and address your concerns. Please give me a call back at your convenience. Michelle @Cortese Customer Relations. 585-277-3241

July 10, 2026

Superficially seemed to want to help. In the end multiple excuses, delays, requested service not complete, promised follow-up hasn't happened, cost me extra money and time More

by Lj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff M
Jul 13, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, I am sorry that you experienced concerns...I wanted to hear and address your concerns however I am unable to locate your contact information with the name provided. Please give me a call at this is an option. Michelle @Cortese Customer Relations. 585-277-3241

July 06, 2026

I've had Jordi Agosto look after me several times over the years and he is consistently patient, courteous and attentive to my questions and requests. These are the type of employees an employer must tak More

by TD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordi Agosto
Jul 13, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for your business.

July 04, 2026

Had my brake serviced on my jeep. I was in and out within about 2 hours. Quicker than I thought. Just the cost was more than going to Firestone or Monroe by $200. More

by wgayhart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordin Agosto
Jul 13, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review. We appreciate your business.

July 03, 2026

I did my homework prior to asking around town for a great deal a new Jeep Grand Cherokee L. Cortese Jeep in Henrietta was among the top few contenders. I enjoyed my visit and found a terrific deal on a leas More

by Cole G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGinnity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your kind words....thanks for your business.

July 02, 2026

Price is high ,you all check the brake nothing was wrong can get different car More

by phebearetha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am sorry that you are experiencing a concern with your car, please let us know how we can help. We appreciate your business.

June 30, 2026

My daughter dropped her car off to have a check engine warning examined, the work was diagnosed and addressed promptly, and my daughter was please with the time in which she got the car back. Kudos! More

by jaredbferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jared, thank you so much for your business.