Cortese Chrysler Jeep Dodge RAM Mitsubishi

time will tell service initially told me they could not fix a leaking sun roof. John Cortese got involved and I believe they will fix it now, so kudos to John for s service initially told me they could not fix a leaking sun roof. John Cortese got involved and I believe they will fix it now, so kudos to John for stepping in on behalf of his customers! More

worse customer service in the business I will never do business with Cortese again. they have the worse customer service of any dealers in the Rochester, NY region. You can no longer direct I will never do business with Cortese again. they have the worse customer service of any dealers in the Rochester, NY region. You can no longer direct dial service, you call the 1800 number and get routed to a call center. all those that i dealt with were rude and inconsiderate. i never swore. i was assertive and to the point of the issue. i was hung up on by several people. cortese does not care about the customer, only about the bottom line. More

No anxiety! Picking out a new car has always been torture for me. Samantha was absolutely amazing. I told her what I wanted and wanted to pay, and there it was! T Picking out a new car has always been torture for me. Samantha was absolutely amazing. I told her what I wanted and wanted to pay, and there it was! The transition from my prior lease was so smooth and easy. Thank you Samantha!!!!! More

I came back! I had a great experience when I purchased my last car at Cortese three years ago so I came back. Rick Riola bent over backwards to find the car I want I had a great experience when I purchased my last car at Cortese three years ago so I came back. Rick Riola bent over backwards to find the car I wanted in my price range. The whole process went as smooth as can be and I love my new car! More

Great experience I was looking to trade in my old vehicle and purchase a new one. Ashley helped me figure out how to make the payments work. Great experience car shopp I was looking to trade in my old vehicle and purchase a new one. Ashley helped me figure out how to make the payments work. Great experience car shopping. Ashley was very personable and honest. Thank you! More

Amazing! I worked with Samantha & Rocco! They were absolutely Amazing! Everything was fast and smooth. And I am in LOVE with my new Jeep! I would definitely re I worked with Samantha & Rocco! They were absolutely Amazing! Everything was fast and smooth. And I am in LOVE with my new Jeep! I would definitely reccomed you give them a visit. You will be in great hands :) More

Great service I came in not knowing exactly what I could do. They thought outside the box with me and help me get a great deal. Samantha was amazing, as was Rocco i I came in not knowing exactly what I could do. They thought outside the box with me and help me get a great deal. Samantha was amazing, as was Rocco in finance. They worked as a team and made it all come together. Great experience. More

within 4 hours a new jeep I knew what I wanted when I drove in to the dealership, and within 4 hours I drove out with my new jeep, did not have to return the next day. Loved t I knew what I wanted when I drove in to the dealership, and within 4 hours I drove out with my new jeep, did not have to return the next day. Loved the quick turn around and service More

Thank you Chris for an easy purchase! Chris Dunkleberger went out of his way to help me purchase my 2016 Jeep Renegade Latitude! I had inquired with two other local dealers, but Cortese w Chris Dunkleberger went out of his way to help me purchase my 2016 Jeep Renegade Latitude! I had inquired with two other local dealers, but Cortese was the best deal and best staff. It was definitely the easiest, most straightforward vehicle purchase I have ever made with no pressure and no sales games. I believe that says a lot. Thank you Chris and Cortese. More

Fantastic car buying experience Having bought many cars -- both new and pre-owned -- from many local dealers, I have seen all kinds (though in fairness, we are fortunate to have gene Having bought many cars -- both new and pre-owned -- from many local dealers, I have seen all kinds (though in fairness, we are fortunate to have generally excellent car dealers in this area). This was my first time working with Cortese and the experience was outstanding. Our salesperson, Anna, was wonderful. We learned that she has worked for Cortese for more than 20 years, and that is testament to both her great service and professionalism, and the quality of the Cortese company. The pre-owned Jeep we bought as our son's first vehicle is beautiful -- like new -- and was very competitively priced compared to any identical vehicle we looked at. I have no doubt that we got a fair deal for an immaculate car. The process was fast and completely pleasant, and Anna even came in on her day off -- right before leaving for vacation, no less -- to personally hand over the keys. We're extremely satisfied (and I am obsessively picky about customer service), and would absolutely buy from Cortese again. More