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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,116 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,116 reviews
October 30, 2023
The dealer ship was ready for me when I arrived and called me with recommended , What should be done called me with recommended , What should be done More
by alantrussell317
Verified CustomerEmployees Worked With
October 26, 2023
I was very pleased with the dealership. They gave me a loner, while they looked for the part. It was on backorder. They will call me when they receive the part. They gave me a loner, while they looked for the part. It was on backorder. They will call me when they receive the part. More
by dapeg
October 25, 2023
I made an appointment for oil change/tire rotation and put air in tires. They did the oil change, but measured tire tread and decided not to rotate because tread was just passing. When I picked up my vehi put air in tires. They did the oil change, but measured tire tread and decided not to rotate because tread was just passing. When I picked up my vehicle, I noticed they never put air in the tires, so I ended up doing it myself. They were so focused on doing something they weren’t asked to do instead of doing what they were asked to do. More
by mdpresler
Employees Worked With
Rob
October 25, 2023
Rob Balon was a constant over the weeks-long process during which three separate fixes happened with my Jeep. Rob was sympathetic, helpful and professional. And most importantly, he fully resolved all t during which three separate fixes happened with my Jeep. Rob was sympathetic, helpful and professional. And most importantly, he fully resolved all three issues. John Cortese was also an important part of the process since all work happened shortly after I purchased the vehicle. Thanks to John’s oversight, I didn’t pay a penny. All-around, excellent experience. I have confidence that Cortese will make it right to the best of their ability, every time. More
by glasseshead1
October 23, 2023
The service writer was friendly & kept me informed about my car. He also answered my questions. my car. He also answered my questions. More
by mariekirchgessner
Employees Worked With
October 23, 2023
Mike got me right in for my 8am appointment and kept me updated throughout the appointment which was awesome since I dropped my vehicle off. updated throughout the appointment which was awesome since I dropped my vehicle off. More
by marissaleone33
Employees Worked With
Mike Service Dept
October 23, 2023
The staff is attentive, professional, friendly, and listens. Calls are promptly returned. Efforts are always made to address my issue. listens. Calls are promptly returned. Efforts are always made to address my issue. More
by lucygerv
