Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,216 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,216 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Sort by
April 29, 2024
My check engine light came on again as soon as I drove off the lot. It is still on and my car is not inspected and I am driving around like this because I have 4 children and a job. sucks. I pay for a off the lot. It is still on and my car is not inspected and I am driving around like this because I have 4 children and a job. sucks. I pay for a bumper to bumper coverage. I need a full electrical check if the engine light keeps coming on for "no reason" and I need a rental in place of that while you guys do that. I have paid you 600$ both times I have had you "support" my car and each time, the check engine light has come on as soon as I leave. More
by brittany.schulik
Verified CustomerEmployees Worked With
maintenance department
April 28, 2024
An excellent experience from start to finish. My service advisor, Matt Nazarro., made the process seamless. He listened to the issues I was having and he and the team put in the work to make it c My service advisor, Matt Nazarro., made the process seamless. He listened to the issues I was having and he and the team put in the work to make it correct the first time. Thank you again. More
by nancydeg1
Employees Worked With
Matt Nazarro
April 25, 2024
This dealership makes you feel like your part of the family outstanding customer service, definitely a 10/10 family outstanding customer service, definitely a 10/10 More
by strategicsteps11
Employees Worked With
April 22, 2024
Couldn’t be happier with with Cortese auto, great service, sales and a very friendly helpful staff. service, sales and a very friendly helpful staff. More
by Sam
Employees Worked With
April 22, 2024
Micheal was very good and worked to make sure my warranty work was completed and covered. Additionally, he secured a loaner vehicle for me. Friendly staff! work was completed and covered. Additionally, he secured a loaner vehicle for me. Friendly staff! More
by bruce.andrewsjr
Employees Worked With
Mike Stellantis
April 21, 2024
The Tec Steve did a great job on informing me of things I needed to do to my vehicle and things that could wait to be done. He is the person I usually ask for. Everyone at the dealership is courteous, frie needed to do to my vehicle and things that could wait to be done. He is the person I usually ask for. Everyone at the dealership is courteous, friendly, knowledgeable and helpful. This is the only dealership I trust to buy my vehicles from and have them serviced. More
by DRumfola
Employees Worked With
Steve - Tec, Mechanic
April 20, 2024
Seemed very unorganized, paper work got done wrong, things took longer than normal, wasn’t informed about everything things took longer than normal, wasn’t informed about everything More
by maryvaccaro4
April 19, 2024
Great service! always takes care of my service issues promptly and updates with text messages throughout the day. always takes care of my service issues promptly and updates with text messages throughout the day. More
by karen82
Employees Worked With
April 15, 2024
Mike was very informative, helpful, service area very neat and clean,my first time visit here... neat and clean,my first time visit here... More
by ljohnso9
Employees Worked With
