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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,221 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Time
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1,221 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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February 18, 2024
Great customer service each time I bring my jeep in for service. In addition Kevin who gives out the loaner cars is very friendly and professional. service. In addition Kevin who gives out the loaner cars is very friendly and professional. More
by EOB
Employees Worked With
Mike from service & others. Also Kevin from loaner cars, and Jay originally from sales ( now finance)
February 17, 2024
Very clean very polite staff. Would def not hesitate to return there for service. Great place to go. Would def not hesitate to return there for service. Great place to go. More
by Lyonsems
Employees Worked With
February 13, 2024
Paid for tire rotation. All 4 tires different psi and 2 still low with light left on. Window wash wasn’t filled. Light left on. Wait too long. Too expensive. I will never se All 4 tires different psi and 2 still low with light left on. Window wash wasn’t filled. Light left on. Wait too long. Too expensive. I will never service ANY of my vehicles here again More
by apreston447
Verified CustomerEmployees Worked With
February 12, 2024
**Update - I was contacted finally to get my radio system looked at. The update I paid for did not fix the problem. I was advised that I need to replace it and it was not cheap. I appreciate the effort but t looked at. The update I paid for did not fix the problem. I was advised that I need to replace it and it was not cheap. I appreciate the effort but the charges for it is outrageous. $912.00 to replace my radio I don’t think labor is included. I suggest a smaller mom and pops garage can probably do the job cheaper. I am a little disappointed with that. Oh well Rob was very helpful, communicative and detailed with his work. I would like to give 5 star however my Uconnect is still not fixed. I been trying to reach someone to reschedule but no response. Can someone contact me back? More
by maila.lowery1113
February 12, 2024
Cortese has completely taken care of my car needs starting with my purchase 2 years ago and most recently having it repaired. Their system is convenient and efficient. starting with my purchase 2 years ago and most recently having it repaired. Their system is convenient and efficient. More
by joohls
Employees Worked With
Other Employees :
Mike Nazzaro ??????????
February 12, 2024
They always take care of me! That’s why I keep coming back. Reaction they cover everything I asked for That’s why I keep coming back. Reaction they cover everything I asked for More
by Steve Case
Employees Worked With
February 12, 2024
Couldn’t have had a better experience from start to Finish excellent in all Levels to Finish excellent in all Levels More
by dmcnamara21
February 08, 2024
Jordi made sure my service experience was fast, thorough and a wonderful experience. Great customer service! and a wonderful experience. Great customer service! More
by Shirley Coloney Wetzel
February 05, 2024
Mike and his team were very helpful walked out satisfied felt safe to drive my jeep!!!! felt safe to drive my jeep!!!! More
by a.walker2789
February 05, 2024
My vehicle service was completed quickly, everything was satisfactory and the service technician answered all of my questions. I'll continue to have my vehicle serviced by Cortese! satisfactory and the service technician answered all of my questions. I'll continue to have my vehicle serviced by Cortese! More
by Dave W
Employees Worked With
Jordi, Mark
