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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,219 Reviews

1,219 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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August 07, 2023

Ford staff was personable, courteous, and efficient. Repairs are always explained and I am kept informed as to the progress of such More

by zoomie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ford staff
Aug 10, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars and your business.

August 03, 2023

It’s always an easy drop off and pickup, very friendly knowledgeable staff. Would highly recommend More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGinnity
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Sam thanks for the great review.

August 02, 2023

My Jeep went in for warranty work and it was 3 weeks before I could get it back - the part was on backorder - not their fault. While it was there, I asked them to check the air filter - not a complicate More

by Deborah Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Sep 06, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I do understand your frustration and I do apologize. Parts have been a challenge for us and we will continue to strive for 5 stars.

July 31, 2023

I appreciate Rob going above and beyond and replacing the battery in the vehicle. Thank you. More

by kathy.lippa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Stellantis
Aug 07, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Kathy we thank you for your business and the 5 stars.

July 31, 2023

Very pleased with the actual service on my car. Getting through to someone to make an appointment was such an undertaking that I couldn't give 5 stars. More

by cyacono
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
Aug 07, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We will continue to strive for 5 stars!

July 29, 2023

Great and professional! I’d recommend this dealer to anyone in the area looking for a new car More

by joneveland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars and your business.

July 27, 2023

Darin in the service department was exceptional and had me in and out in no time flat. The repair they performed was completed with great care and expertise. More

by payyrdues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin
Aug 07, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Darin, thanks for the 5 stars!

July 27, 2023

very happy with the service, they explained us very well what it needs to be done with my car. thank you Mark More

by lzuniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Sep 06, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your business here at Cortese

July 27, 2023

Great on getting me in, the work done, and on my way. Waiting area was clean and debris free. More

by eugenelove20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks so much for the 5 stars! We appreciate your business.

July 21, 2023

Samantha is a courageous working mother who works more than most mothers I know. 10-4 everyday can really take a toll on someone with two little ones at home. Kudos to her team for thier patience during More

by DIMEDOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Love this...thanks!!! She is AMAZING.

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