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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,227 Reviews

1,227 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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June 21, 2021

I live 1 hour 30 minutes away and this dealership took care of the issue ASAP. They were on top of details and keeping me in the loop every step of the way with my truck. More

by JJ_07292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

Awesome dealership! Always get excellent service...thank you! I've been going to Cortese for many years and have always received great friendly service. Thank you very much! More

by shafer116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGinnity
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

I was very pleased with how quickly you were able to get my Jeep in and correct the problem. . I use the Jeep to delivery my mail route , so it is crucial to have a quick turn around for me . More

by Sdersham2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob in Service
May 22, 2021

Always get excellent service...thank you! I've been going to Cortese for many years and have always received great friendly service. Thank you very much! More

by krystyna_cruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

My experience was great thank you for making this so simple i love my new truck and will be back for my next one thank you More

by 2sjohnson14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

I’d like to thank Cortese for the quick professional service on my recent Service work for my 2020 Jeep Grand Cherokee. Special thanks to Mark and Gary in the service department for their enthusiasm an More

by Spieshecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021

The service on my vehicle and costumer service I experienced was fantastic. Everyone was kind and informative about the service being done and the service was done quickly. More

by Chris L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andreano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

Made 2 trips to dealership for 4 indicator lights on my dash. 1 trip to diagnose the problem. 2nd trip to fix the problem after parts arrived. Picked up vehicle after paying over $1000 and only 3 o the More

by piersonpainting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Alger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian at Service Department
May 14, 2021

Professional, friendly, courteous attitude from all involved in getting my service call scheduled, prepped and completed. Always an easy pleasant experience dealing with service department. More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
May 12, 2021

Jimmy the tech always give my daughters and my wifey and me great honor service.and Gary and Bryant are the best in customer service and always helping out. More

by MARSHALLSTAN_1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy the tech
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