
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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very surpised by the attention and service provided Always supportive even in these difficult times, They let me know exactly what they were doing to my Ford Explorer and facilitated inspection of the Always supportive even in these difficult times, They let me know exactly what they were doing to my Ford Explorer and facilitated inspection of the SUV. More
Patrick at the service desk was very polite and let me know exactly what they were doing to my Ford Fusion.They took care of a recall that was open on my car and called me when it was ready. know exactly what they were doing to my Ford Fusion.They took care of a recall that was open on my car and called me when it was ready. More
Great Service Department. You're treated with respect. They explain your problems in a way you can understand. I've purchased my last 2 cars with them. This service Department is why I keep coming bac They explain your problems in a way you can understand. I've purchased my last 2 cars with them. This service Department is why I keep coming back. Their prices have been very competitive with other places. Initially I did not buy tires there. They matched the best price I could get elsewhere. I chose them because of the treatment I've received when I go there for normal maintenance. Making appointments is easy. They are very good at returning your vehicle within the estimated time. I highly recommend this service Department. More
Excellent Pat takes excellent care of my car I leave confident that my vehicle is safe and maintained. Great job as always. I’ll be back Pat takes excellent care of my car I leave confident that my vehicle is safe and maintained. Great job as always. I’ll be back More
Great experience with an exceptional sales man!! Honest and to the point made the buying experience exceptional. Would definitely go back when in the market for another truck. and to the point made the buying experience exceptional. Would definitely go back when in the market for another truck. More
Doesn't get better Had a good experience buying my Ford 10 years ago. The Service Dept. is 1st rate & I wouldn't take it anywhere else for inspections and repair. Patr Had a good experience buying my Ford 10 years ago. The Service Dept. is 1st rate & I wouldn't take it anywhere else for inspections and repair. Patrick Zimmerman and staff are trustworthy and I will remain a faithful customer. More
good service but phone trouible I made an appt. online, as it is difficult to get through when I call. I liked the email reminders. There was trouble using my points on Ford Pass u I made an appt. online, as it is difficult to get through when I call. I liked the email reminders. There was trouble using my points on Ford Pass until I realized that my account is under a different email. More
Better than expected Met with Burt to discuss new pickup truck deals the same day they were shutting sales down for the corona pandemic. Offered me a good deal on lease a Met with Burt to discuss new pickup truck deals the same day they were shutting sales down for the corona pandemic. Offered me a good deal on lease and gave me better than blue book value on my trade. All the while store operating on skeleton crew. Had to take delivery same day. All in all went better than expected. More
Good sales team Jack and Phil were both great to work with. Jack helped me get my new truck ordered and kept me informed along the way. Phil did a great job when my t Jack and Phil were both great to work with. Jack helped me get my new truck ordered and kept me informed along the way. Phil did a great job when my truck got delivered. He worked to get it to me ASAP and finalized everything with me in a painless process. More
GREAT TIME Believe when the service tec. tells you that you have a problem ,and it is in your interest to get it fixed , please do, they are the best!! Believe when the service tec. tells you that you have a problem ,and it is in your interest to get it fixed , please do, they are the best!! More