
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Excellent Service . Reassurance of that my vehicle would be disinfected after service especially since service was completed during the COVID 19 pandemic. Patrick was . Reassurance of that my vehicle would be disinfected after service especially since service was completed during the COVID 19 pandemic. Patrick was friendly, efficient and caring, More
Oil change and Summer tire install As usual, work was done in a timely fashion and with no hidden charges. Appointment was for 10:00, arrived at 9:55 and car was immediately taken into As usual, work was done in a timely fashion and with no hidden charges. Appointment was for 10:00, arrived at 9:55 and car was immediately taken into the shop and work started. I planned on working there for a while while i was waiting using their free Wi-Fi but they got done so fast, I barely got any work done. More
Awful This dealership is willing to lie to make a sale. They told me my overage mileage on my lease would be forgiven if I purchased a new vehicle from them This dealership is willing to lie to make a sale. They told me my overage mileage on my lease would be forgiven if I purchased a new vehicle from them yet stuck a line in the paper work leaving me on the hook for it. Shame on me for not double checking and reading every line. More
great service dept. Have been going there for quite some time the staff always treats me with respect especially Ed Smith always pleasant and helpful and completely hones Have been going there for quite some time the staff always treats me with respect especially Ed Smith always pleasant and helpful and completely honest. I would recommend others to go there. More
Always met with personal and friendly service people. Patrick Zimmerman is a fantastic and knowledgeable service tech. The technicians always do a great job on our vehicles and get the job done expeditio Patrick Zimmerman is a fantastic and knowledgeable service tech. The technicians always do a great job on our vehicles and get the job done expeditiously. The service department is the reason we continue to do business with Cortese. More
Excellant Service Truly appreciate the service department being open during the corona crisis. Patrick is always very pleasant to work with,explaining what is needed fo Truly appreciate the service department being open during the corona crisis. Patrick is always very pleasant to work with,explaining what is needed for my older car to stay in tip top road condition! More
very surpised by the attention and service provided Always supportive even in these difficult times, They let me know exactly what they were doing to my Ford Explorer and facilitated inspection of the Always supportive even in these difficult times, They let me know exactly what they were doing to my Ford Explorer and facilitated inspection of the SUV. More
Patrick at the service desk was very polite and let me know exactly what they were doing to my Ford Fusion.They took care of a recall that was open on my car and called me when it was ready. know exactly what they were doing to my Ford Fusion.They took care of a recall that was open on my car and called me when it was ready. More
Great Service Department. You're treated with respect. They explain your problems in a way you can understand. I've purchased my last 2 cars with them. This service Department is why I keep coming bac They explain your problems in a way you can understand. I've purchased my last 2 cars with them. This service Department is why I keep coming back. Their prices have been very competitive with other places. Initially I did not buy tires there. They matched the best price I could get elsewhere. I chose them because of the treatment I've received when I go there for normal maintenance. Making appointments is easy. They are very good at returning your vehicle within the estimated time. I highly recommend this service Department. More
Excellent Pat takes excellent care of my car I leave confident that my vehicle is safe and maintained. Great job as always. I’ll be back Pat takes excellent care of my car I leave confident that my vehicle is safe and maintained. Great job as always. I’ll be back More