
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,353 reviews
Great experience with an exceptional sales man!! Honest and to the point made the buying experience exceptional. Would definitely go back when in the market for another truck. and to the point made the buying experience exceptional. Would definitely go back when in the market for another truck. More
Doesn't get better Had a good experience buying my Ford 10 years ago. The Service Dept. is 1st rate & I wouldn't take it anywhere else for inspections and repair. Patr Had a good experience buying my Ford 10 years ago. The Service Dept. is 1st rate & I wouldn't take it anywhere else for inspections and repair. Patrick Zimmerman and staff are trustworthy and I will remain a faithful customer. More
good service but phone trouible I made an appt. online, as it is difficult to get through when I call. I liked the email reminders. There was trouble using my points on Ford Pass u I made an appt. online, as it is difficult to get through when I call. I liked the email reminders. There was trouble using my points on Ford Pass until I realized that my account is under a different email. More
Better than expected Met with Burt to discuss new pickup truck deals the same day they were shutting sales down for the corona pandemic. Offered me a good deal on lease a Met with Burt to discuss new pickup truck deals the same day they were shutting sales down for the corona pandemic. Offered me a good deal on lease and gave me better than blue book value on my trade. All the while store operating on skeleton crew. Had to take delivery same day. All in all went better than expected. More
Good sales team Jack and Phil were both great to work with. Jack helped me get my new truck ordered and kept me informed along the way. Phil did a great job when my t Jack and Phil were both great to work with. Jack helped me get my new truck ordered and kept me informed along the way. Phil did a great job when my truck got delivered. He worked to get it to me ASAP and finalized everything with me in a painless process. More
GREAT TIME Believe when the service tec. tells you that you have a problem ,and it is in your interest to get it fixed , please do, they are the best!! Believe when the service tec. tells you that you have a problem ,and it is in your interest to get it fixed , please do, they are the best!! More
NYS inspection ,oil change and multipoint inspection Good and fast service. I had the New York State vehicle inspection completed in addition to having the multipoint inspection of the Mustang. Also comp Good and fast service. I had the New York State vehicle inspection completed in addition to having the multipoint inspection of the Mustang. Also completed was an oil change and tire rotation. Vehicle was in good clean condition when the work was completed. More
Cortese Ford - great service I bought my Explorer from Cortese over 3 years ago and they have serviced it since. Al, my service manager, has made sure that I've received my warra I bought my Explorer from Cortese over 3 years ago and they have serviced it since. Al, my service manager, has made sure that I've received my warranty coverage and taken care of a recall. They are timely and service area is well maintained. More
Loyalty pays off I've been buying car from Ron Christiano for over 25 years. He has never steered me wrong and has always found a way to offer a deal I couldn't refuse I've been buying car from Ron Christiano for over 25 years. He has never steered me wrong and has always found a way to offer a deal I couldn't refuse. As a manager, he has great sales people who are professional, knowledge and courteous, like Phil Valenti. Phil and Travis Bush the finance mgr. made all the paperwork easy to go thru. They both do excellent jobs. Thanks to Ron and his team I have a car that I feel great about. GD More
They were absolutely amazing!! I’d definitely go back there for another car!! And recommend anyone else going there as well!! Anthony, Travis and Chris were amazing there for another car!! And recommend anyone else going there as well!! Anthony, Travis and Chris were amazing More