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Cortese Ford Lincoln

Rochester, NY

4.6
2,347 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,347 reviews

October 31, 2019

Always Great Service Darren was great. We were able to get into service as soon as possible, he took care of our issues immediately, good to go again as always. More

by DCORNWAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
Nov 05, 2019 -

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 31, 2019

Happy customer Went in for routine oil change and problem with Ford Pass connection. After the service update, I was still not able to connect phone with car to sync More

by MILLER0
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Cortese Ford Lincoln responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction!

October 31, 2019

I love my FORD Edge I recently leased a new Ford Edge. This is my 3rd Ford and 3rd time buying from Cortese. Tommy made the process quick and easy for me. I really appr More

by trish6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Ciavarri
Nov 05, 2019 -

Cortese Ford Lincoln responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Cortese Ford Lincoln, Inc..

October 30, 2019

Great Service Have always been treated with great service with my car. Patrick has always been great. Have worked with Patrick for many years now when servicing my More

by nnardone14450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Cortese Ford Lincoln responded

Thank you very much for your kind remarks. We hope to see you again soon.

October 30, 2019

Efficient Very easy, and accommodating crew to work with. Everything was taken care of quickly and with friendliness. Overall enjoyable experience. I continue t More

by nfrun2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Ford May
Nov 05, 2019 -

Cortese Ford Lincoln responded

Great to hear! Thanks for being a great customer!

October 30, 2019

Great buying experience Sales staff was very helpful in assisting me with my purchase. Everyone be we encountered at the dealership was very friendly. Overall a great experie More

by RELOCEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichelberger
Nov 05, 2019 -

Cortese Ford Lincoln responded

RELOCEY, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

October 30, 2019

Quick service. I brought my vehicle in for service. Between the time I made the appointment and the day of service I received a recall notice. The recall was done on More

by dvhonline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren in Service.
Nov 05, 2019 -

Cortese Ford Lincoln responded

We appreciate your recommendation of our dealership!

October 26, 2019

Service Work on my vehicle done was done to my satisfaction and within the time service said. Drove out of dealership knowing my car was “ready to go”. More

by jeangrg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Cortese Ford Lincoln responded

Thanks for your praise and kind comments about our team.

October 24, 2019

A friendly, helpful dealership Every time I entered the showroom, I was greeted, escorted to the desk and offered coffee, tea or water. My salesman, Jack, may have been the youngest More

by jo jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Chapin
Oct 28, 2019 -

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 24, 2019

New customer Intro through internet, first time. Welcomed by general manager then assigned to a very knowledgeable salesperson. Enjoyed dealing with him. Thought i More

by hosey
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill on the web contact, Tommy Ciavarri, David Eichelberger
Oct 28, 2019 -

Cortese Ford Lincoln responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Ford Lincoln, Inc.!

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