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Cortese Ford Lincoln
Rochester, NY
2,348 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,348 reviews
October 02, 2019
Always friendly and good service Any time I bring my vehicle in for service, they are friendly and helpful. They answer all my questions in a way that I can understand. Any time I bring my vehicle in for service, they are friendly and helpful. They answer all my questions in a way that I can understand. More
by lmcjury28
Verified CustomerEmployees Worked With
Darren, Service Manager
October 02, 2019
Fast, efficient Took good care of my car. Seriously 25 words! wordwordword word word word word word word word word word word word word word word word word Took good care of my car. Seriously 25 words! wordwordword word word word word word word word word word word word word word word word word More
by lmetcalf@library.rochester.edu
Employees Worked With
Don't remember Darren Van Orden
October 02, 2019
Friendly Staff Lou was so helpful in finding me the perfect car for my budget. The entire staff was very friendly and courteous. I will definitely use them in the fu Lou was so helpful in finding me the perfect car for my budget. The entire staff was very friendly and courteous. I will definitely use them in the future. More
by MBUZZEO
October 02, 2019
oil change/tire rotation Always quick, professional service. Patrick is very helpful. A bit on the 'pricey" side but worth knowing everything is done correctly. Convenien Always quick, professional service. Patrick is very helpful. A bit on the 'pricey" side but worth knowing everything is done correctly. Convenient location for me. More
by lindamom65
Employees Worked With
September 29, 2019
Horrible Brought my MKZ Hybrid in for airbag recall. Service was bad from beginning to end. Rude when making appointment. Loaner procedure was long and pa Brought my MKZ Hybrid in for airbag recall. Service was bad from beginning to end. Rude when making appointment. Loaner procedure was long and painful. Car was returned dirty with moldings hanging down, clips broken, etc. Staff was unfamiliar with other questions I had about my car (air filter, reduced gas mileage) Completely unacceptable. More
by Brian
Employees Worked With
September 21, 2019
Great service As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. More
by Kelly.jim48
September 21, 2019
very satisfied! I found the manager to be very courteous and timely in getting my oil change done.! I was in and out of the service department before i knew it! I found the manager to be very courteous and timely in getting my oil change done.! I was in and out of the service department before i knew it! More
by siracusa6
Employees Worked With
September 20, 2019
Great Service! Patrick and Darren in the service department are great to work with keeping me informed and updated with text messages on the status of my vehicle and Patrick and Darren in the service department are great to work with keeping me informed and updated with text messages on the status of my vehicle and they make sure I understand what service needs to be performed making sure I approve. Awesome guys. More
by toddgordon
September 20, 2019
Bought 2018 MKZ - Pleased with car and dealership I found the car on the internet and went to the dealership to look at it. Salesman was helpful and pleasant to deal with. I felt that I was given a I found the car on the internet and went to the dealership to look at it. Salesman was helpful and pleasant to deal with. I felt that I was given a fair deal on my trade-in and the price that I paid for the car. Additionally, there were a few items that needed attention after the purchase and the salesman and service department assisted in correcting these items to my satisfaction. More
by RichardH
September 19, 2019
Bought used truck - great deal, easy process Found their ad for a used F-150 on line via cars.com. Dealer promptly called me back to confirm availability and condition and to set up an appointme Found their ad for a used F-150 on line via cars.com. Dealer promptly called me back to confirm availability and condition and to set up an appointment for a test drive. When we decided to buy, the sales staff made the process easy. Would definitely recommend to my friends. More
by Dave
Employees Worked With
Lou Siragusa
