Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Friendly Staff Lou was so helpful in finding me the perfect car for my budget. The entire staff was very friendly and courteous. I will definitely use them in the fu Lou was so helpful in finding me the perfect car for my budget. The entire staff was very friendly and courteous. I will definitely use them in the future. More
oil change/tire rotation Always quick, professional service. Patrick is very helpful. A bit on the 'pricey" side but worth knowing everything is done correctly. Convenien Always quick, professional service. Patrick is very helpful. A bit on the 'pricey" side but worth knowing everything is done correctly. Convenient location for me. More
Horrible Brought my MKZ Hybrid in for airbag recall. Service was bad from beginning to end. Rude when making appointment. Loaner procedure was long and pa Brought my MKZ Hybrid in for airbag recall. Service was bad from beginning to end. Rude when making appointment. Loaner procedure was long and painful. Car was returned dirty with moldings hanging down, clips broken, etc. Staff was unfamiliar with other questions I had about my car (air filter, reduced gas mileage) Completely unacceptable. More
very satisfied! I found the manager to be very courteous and timely in getting my oil change done.! I was in and out of the service department before i knew it! I found the manager to be very courteous and timely in getting my oil change done.! I was in and out of the service department before i knew it! More
Great service As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. More
Great Service! Patrick and Darren in the service department are great to work with keeping me informed and updated with text messages on the status of my vehicle and Patrick and Darren in the service department are great to work with keeping me informed and updated with text messages on the status of my vehicle and they make sure I understand what service needs to be performed making sure I approve. Awesome guys. More
Bought 2018 MKZ - Pleased with car and dealership I found the car on the internet and went to the dealership to look at it. Salesman was helpful and pleasant to deal with. I felt that I was given a I found the car on the internet and went to the dealership to look at it. Salesman was helpful and pleasant to deal with. I felt that I was given a fair deal on my trade-in and the price that I paid for the car. Additionally, there were a few items that needed attention after the purchase and the salesman and service department assisted in correcting these items to my satisfaction. More
Bought used truck - great deal, easy process Found their ad for a used F-150 on line via cars.com. Dealer promptly called me back to confirm availability and condition and to set up an appointme Found their ad for a used F-150 on line via cars.com. Dealer promptly called me back to confirm availability and condition and to set up an appointment for a test drive. When we decided to buy, the sales staff made the process easy. Would definitely recommend to my friends. More
Grimy xxxxx Was quoted 2000 dollars for a couple hundred dollars worth of work. A small part in my door handle broke and i was told i needed to replace the ENTIR Was quoted 2000 dollars for a couple hundred dollars worth of work. A small part in my door handle broke and i was told i needed to replace the ENTIRE DOOR and there customer service people were xxxxxxxxx besides one lady. just old grumpy xxxxxxxx trying to take advantage of you. More
Recall service on my 2015 Ford Focus The recall service was done on time and very quickly. No issues. The customer waiting area was very good, with place for my laptop and free coffee. The recall service was done on time and very quickly. No issues. The customer waiting area was very good, with place for my laptop and free coffee. More






