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Cortese Ford Lincoln
Rochester, NY
2,346 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,346 reviews
August 15, 2019
Oil Change Directional replacement Service is always outstanding. My left turn directional was not working it was replaced on sight did not have to wait for the part to come in. Service is always outstanding. My left turn directional was not working it was replaced on sight did not have to wait for the part to come in. More
by mcconachiea
Verified CustomerEmployees Worked With
Al T
August 15, 2019
Exciting Everything was extremely simple and the staff was extremely professional. A personal thank you to Lou, Jeff, and Dave for their time and professionali Everything was extremely simple and the staff was extremely professional. A personal thank you to Lou, Jeff, and Dave for their time and professionalism with buying my Ford Fusion! More
by bhaude01
Employees Worked With
David Eichelberger, Lou Siragusa, Jeff Cooper
August 14, 2019
Interior left in terrible condition Took MKZ in for air bag replacement. Car returned to me With grease on both seats, door columns. Pieces taken off to do the repair were not reinstalle Took MKZ in for air bag replacement. Car returned to me With grease on both seats, door columns. Pieces taken off to do the repair were not reinstalled properly. The car has an off white interior and it took two attempts to clean it, and it still looks bad. What was the mechanic doing. No effort to keep the interior clean. Terrible for a Lincoln dealer. More
by vetteman
Employees Worked With
August 14, 2019
Great service As always, the customer service was excellent, service was superb, and everything was done quickly. Cortese Service is honest and I trust both the rec As always, the customer service was excellent, service was superb, and everything was done quickly. Cortese Service is honest and I trust both the recommendations they make and the service they do. Thanks More
by Rainbowflyr
Employees Worked With
August 13, 2019
Oil change and tire rotation I arrived as scheduled. I was in and out in 45 minutes. Oil change and tire rotation. Cost could be more reasonable, 65. Dollars for service I arrived as scheduled. I was in and out in 45 minutes. Oil change and tire rotation. Cost could be more reasonable, 65. Dollars for service More
by rrfd40
Employees Worked With
August 13, 2019
Overall Good Experience We made an appointment to test drive the vehicle, got in the same day, Test drive went smoothly, and they worked with us to make the purchase fit our We made an appointment to test drive the vehicle, got in the same day, Test drive went smoothly, and they worked with us to make the purchase fit our budget. We drove it home a couple days later. More
by bob12345
Employees Worked With
Lou Siragusa, Jeff Cooper
August 13, 2019
Completed everything that was asked to be completed Service was great and soon as I got there for my scheduled appointment they started working on my car right away. Everything was completed that I had Service was great and soon as I got there for my scheduled appointment they started working on my car right away. Everything was completed that I had asked to be completed. More
by shanka24
Employees Worked With
August 12, 2019
Excellent Fast, friendly and helpful service!!! I did not wait long in the waiting area and had a hot cup of coffee. Not knowing her name, she checked me out wi Fast, friendly and helpful service!!! I did not wait long in the waiting area and had a hot cup of coffee. Not knowing her name, she checked me out with a friendly conversation. Patrick took the time to show me how to adjust my car seat 2 days later. Thank you Cortese Ford! More
by ngoodwin161
Employees Worked With
August 08, 2019
Excellent Service Very competent and efficient service from all members of the team. Followup is great.Always treated with respect. Definitely would recommend Cortese S Very competent and efficient service from all members of the team. Followup is great.Always treated with respect. Definitely would recommend Cortese Service and Sales. More
by pley15
Employees Worked With
Patrick, Darren VanOrden
August 08, 2019
Is always just fine Everyone involved in the transaction of car repair, including the shuttle driver (Dick) are all caring and helpful whether you wait or request a ride. Everyone involved in the transaction of car repair, including the shuttle driver (Dick) are all caring and helpful whether you wait or request a ride. More
by akelly4
