Cortese Ford Lincoln

2011 Fusion service experience (plus airbag recall) The best way to put this is just say it. I have been extremely happy with the service Cortese Ford always extends to me when I bring my vehicle in. The best way to put this is just say it. I have been extremely happy with the service Cortese Ford always extends to me when I bring my vehicle in. My service rep: Al Rosseter has always done a great job keeping me informed about the work status with every visit. It my be an indication of the quality of people working there because everyone in the service department have always found time to talk with me if I had any questions. So - thank you Cortese Ford. More

Audio issue on my 2013 Taurus Great service! Problem fixed quickly and completely. Patrick kept me well informed regarding their progress. Even though I purchased my car at anot Great service! Problem fixed quickly and completely. Patrick kept me well informed regarding their progress. Even though I purchased my car at another dealership they worked with knee and my extended warranty More

Disappointing I arrived BEFORE my scheduled appointment, had to wait to check-in, in the meantime another customer walked in as a second service counter rep came ba I arrived BEFORE my scheduled appointment, had to wait to check-in, in the meantime another customer walked in as a second service counter rep came back. Without inquiring who was next he took the other customer before me. After waiting (from actual check-in time) over an hour, someone popped his head into the waiting area to get another waiting customer and said "Oh, I'll check on your car you were here before I went to lunch". Finally at about 1 hour 15 minutes, another service rep came out and told me my inspection was expired, and "is it okay to do it?" Obviously I needed it done, but I was already running very late for what should have been a quick appointment, needless to say almost 2 hours from the time of my scheduled appointment time I left. Oh and to receive a text while I am sitting there "If you need anything throughout your visit" and I send a text asking a question and never receive a reply .... why bother? More

Great Work I lost my serpentine belt on I-390 less than a mile from the shop and the service department fit my repairs in that very day -- even with it being the I lost my serpentine belt on I-390 less than a mile from the shop and the service department fit my repairs in that very day -- even with it being the last biz day of the month. Although though I parked it right in front of everyone's way, the staff was polite in every way to me. Thanks also to finding the root cause of the problem, my water pump, and getting my car back to me the next biz day! More

Always Satisfied Service is prompt and excellent! Call backs are prompt also.. Given a loaner comparable to my car. Work on my car was done in a reasonable length Service is prompt and excellent! Call backs are prompt also.. Given a loaner comparable to my car. Work on my car was done in a reasonable length of time. More

Love my new Candy Blue EcoSport I was nervous to buy a new car but I got the deal I wanted and I love it! The added features are the best! I was nervous to buy a new car but I got the deal I wanted and I love it! The added features are the best! More

New truck Love the saleperson Louis....He was awesome and he took his time and made sure I was satisfied...I will tell and send my friends (co-workers) to Corte Love the saleperson Louis....He was awesome and he took his time and made sure I was satisfied...I will tell and send my friends (co-workers) to Cortese ... More

Love my Candy Blue Eco Sport I went in nervous to buy a new vehicle but I got the deal I wanted and brought home a vehicle I love! All the features make it extra fun! I went in nervous to buy a new vehicle but I got the deal I wanted and brought home a vehicle I love! All the features make it extra fun! More

Love my salesman We have bought 9 vehicles from Tommy Chivari. It is always a great experience because I trust Tommy. He is thorough, always honest with me and has g We have bought 9 vehicles from Tommy Chivari. It is always a great experience because I trust Tommy. He is thorough, always honest with me and has given me good advice over the years on my auto purchases More

Best car dealership in town The sales crew and service crew are extremely caring and concerned with top-notch customer satisfaction. They go above and beyond! I have been leasing The sales crew and service crew are extremely caring and concerned with top-notch customer satisfaction. They go above and beyond! I have been leasing my vehicles there for the past 12 years and will continue to do so! A special thanks to Bill Clifford for his superior concern for making sure I am completely satisfied! More